Property Management Collections - Remote

Transworld Systems Inc.; San Angelo (TX); Remote; USD 22,000 - 34,000; Full time

Benefits offered by this job

Work from home

Paid training

Bonus program

Medical benefits

401k with employer matching

Paid time off

Paid holidays

Job summary

Transworld Systems Inc. is seeking a Remote Collections Representative to join our customer service team. This position is work-from-home, with inbound and outbound calls to collect on past-due accounts. We offer paid training, a team-oriented environment, and opportunities for growth.

Eligible candidates have a high school diploma, FDCPA knowledge, and strong communication and negotiation skills. A comprehensive benefits package and a generous bonus program are included.

Qualifications

• High School diploma or equivalent.
• FDCPA knowledge.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Outbound and inbound calls to secure payments on past-due accounts.

Skills

Phone etiquette

Negotiation skills

Customer service aptitude

Problem solving

Multitasking

Confidentiality

Accurate information sharing

Education

High School diploma or equivalent

Job description

Overview

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location:This is aremote/work from homeposition.

Compensation: $16-25 per hour based on experience

Build Your Future! Come join our thriving team as aRemoteCollections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Qualifications

• High School diploma or equivalent
• Previous experience in monitoring rent collections and managing delinquencies
• 2 years of previous experience in property management
• FDCPA knowledge
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to exchange accurate information effectively over the phone

For Remote Positions:The minimum internet speed requirements for remote work are as follows:

• Broadband internet connection (No DSL, or Dial Up)
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.