Property Management Assistant

CapVest LLC; Altoona (WI); Presencial; USD 36.000 - 42.000; Jornada completa

Descripción de la vacante

CapVest LLC in Altoona, WI is hiring a Property Management Assistant to support the Property Manager with leasing, project coordination, and resident relations. You will assist leasing agents, coordinate property tasks, inspect apartments, process renewals, and maintain records, while handling accounts payable duties and utility setup.

Ideal candidates have at least one year in customer service, strong communication, and proficiency with Word, Outlook, and Excel.

Formación

• One year of customer service work experience.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Excellent verbal and written communication skills.
• Effective organization and prioritization of tasks; valid driver’s license.

Responsabilidades

• Assist leasing agents with apartment listings, inquiries, and showings.
• Coordinate property management projects and assignments.
• Conduct apartment inspections, manage lease renewals, and handle resident interactions.
• Maintain accurate records and facilitate financial transactions (AP duties).
• Process invoices accurately and reconcile vendor statements.
• Coordinate utility setups and transfers for properties; communicate with tenants, landlords and utility providers.
• Plan resident functions and respond to service requests with professional customer service.

Conocimientos

Customer service

Communication

Organization

Attention to detail

Herramientas

Microsoft Word

Outlook

Excel

Descripción del empleo

Description

Join our team as a Property Management Assistant, where you'll play a pivotal role in promoting resident satisfaction and ensuring operational excellence. Under the guidance of the Property Manager, you'll spearhead specialized functions, including:

Property Management/Leasing/Special Projects:

• Assist leasing agents with apartment listings, inquiries, and showings.
• Coordinate property management projects and assignments.
• Conduct apartment inspections, manage lease renewals, and handle resident interactions.
• Maintain accurate records and facilitate financial transactions.

Accounts Payable Responsibilities:

• Process invoices accurately and efficiently.
• Review and reconcile vendor statements.
• Collaborate with internal departments to resolve payment issues.

Move-In and Move-Out Utilities Setup:

• Coordinate utility setups and transfers for properties.
• Communicate with tenants, landlords, and utility providers.
• Address utility billing discrepancies promptly.

Customer Service:

• Assist in planning resident functions and protecting business reputation.
• Respond promptly to resident service requests with excellent customer service.
• Maintain professionalism in all interactions and adhere to company policies.

If you're a detail-oriented individual with exceptional organizational skills and a passion for customer service, we want to hear from you! and become part of our mission to build impactful communities.

Requirements

Qualifications:

• Candidates should possess a minimum of one year of customer service work experience.
• Proficiency in computer skills, including Microsoft Word, Outlook, and Excel, is required.
• Excellent communication skills, both verbal and written, are essential.
• Effective organization and prioritization of tasks is required.
• Valid Drivers License is required.

Professional Expectations:

• Candidates are expected to always maintain professionalism, including the quality of work, punctuality, attendance, and attitude.
• Dependability, good judgment, and organizational skills are essential.
• Demonstrate initiative and a willingness to learn about the field are expected.
• Candidates should maintain positive working relationships with peers and demonstrate leadership qualities.
• To fully embrace the business vision, embodying the principles of Core Values - Growth, Assertiveness, and a Strong Work Ethic. With a positive mindset and a commitment to grinding through challenges, we strive to achieve success together.
• Ready to thrive in a dynamic, fast-paced setting, demonstrating the ability to excel both autonomously and collaboratively within a tight-knit team environment.