Property Management Assistant

CapVest; Altoona (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

CapVest is seeking a detail-oriented Property Management Assistant in Altoona, Wisconsin. You will support leasing agents, coordinate property projects, inspections, renewals, and maintain records to ensure smooth operations and resident satisfaction.

You will also handle accounts payable tasks, utility set-ups for move-ins/outs, and respond to resident requests with professionalism, upholding CapVest's standards and policies.

Qualifications

• One year of customer service experience.
• Proficiency with Word, Outlook and Excel.
• Excellent verbal and written communication.
• Strong organization and prioritization of tasks.

Responsibilities

• Assist leasing agents with listings, inquiries and showings.
• Coordinate property management projects and tasks.
• Conduct apartment inspections and manage lease renewals.
• Maintain records and facilitate financial transactions.
• Process invoices and reconcile vendor statements.
• Coordinate move-in/move-out utilities with tenants and providers.
• Respond to resident service requests with professionalism.

Skills

Customer service

Communication

Organization

Prioritization

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Description

Join our team as a Property Management Assistant, where you'll play a pivotal role in promoting resident satisfaction and ensuring operational excellence. Under the guidance of the Property Manager, you'll spearhead specialized functions, including:

Property Management/Leasing/Special Projects:

• Assist leasing agents with apartment listings, inquiries, and showings.


• Coordinate property management projects and assignments.


• Conduct apartment inspections, manage lease renewals, and handle resident interactions.


• Maintain accurate records and facilitate financial transactions.

Accounts Payable Responsibilities:

• Process invoices accurately and efficiently.


• Review and reconcile vendor statements.


• Collaborate with internal departments to resolve payment issues.

Move-In and Move-Out Utilities Setup:

• Coordinate utility setups and transfers for properties.


• Communicate with tenants, landlords, and utility providers.


• Address utility billing discrepancies promptly.

Customer Service:

• Assist in planning resident functions and protecting business reputation.


• Respond promptly to resident service requests with excellent customer service.


• Maintain professionalism in all interactions and adhere to company policies.

If you're a detail-oriented individual with exceptional organizational skills and a passion for customer service, we want to hear from you!

Requirements

Qualifications:

• Candidates should possess a minimum of one year of customer service work experience.


• Proficiency in computer skills, including Microsoft Word, Outlook, and Excel, is required.


• Excellent communication skills, both verbal and written, are essential.


• Effective organization and prioritization of tasks is required.


• Valid Drivers License is required.

Professional Expectations:

• Candidates are expected to always maintain professionalism, including the quality of work, punctuality, attendance, and attitude.


• Dependability, good judgment, and organizational skills are essential.


• Demonstrate initiative and a willingness to learn about the field are expected.


• Candidates should maintain positive working relationships with peers and demonstrate leadership qualities.


• To fully embrace the business vision, embodying the principles of Core Values - Growth, Assertiveness, and a Strong Work Ethic. With a positive mindset and a commitment to grinding through challenges, we strive to achieve success together.


• Ready to thrive in a dynamic, fast-paced setting, demonstrating the ability to excel both autonomously and collaboratively within a tight-knit team environment.