Property Management Administrator

SJA Property Management; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

SJA Property Management is seeking a proactive Property Management Administrative Assistant to support the PM team with essential administrative tasks and ensure smooth property management operations. The role emphasizes client experience, operational efficiency, and collaboration across teams in a fast-paced environment.

You will handle inquiries, onboarding, leasing paperwork, and coordination with owners, tenants, and vendors, contributing to excellent service delivery and consistent

Qualifications

• 1+ years of property management or project management experience.
• Ability to work in a fast-paced environment with a large portfolio.
• Excellent written and verbal communication skills.

Responsibilities

• Assist in responding to owner and tenant inquiries and escalate as needed.
• Enter property agreement information into the database and ensure documents are accurate.
• Prepare property pages for advertising, post ads, update internal lists, and audit ads weekly.
• Monitor applications, conduct initial tenant prescreening, run screening reports, and notify the PM of recommendations.
• Draft leases, ensure all terms are included, process executed leases, and coordinate with HOAs.
• Assist the PM with sending tenant evaluations and follow-up.
• Create and monitor work orders and follow up with vendors.
• Track renewals, send templates and forms, draft and send renewal leases, and follow up with tenants.
• Help prepare notices for late payments and lease violations.
• Assist in preparing court documents and tracking court dates.
• Run insurance reports, notify owners of expired policies, and ensure compliance with standards.
• Process notices to vacate, track move-outs, and assist with necessary repairs.
• Draft and execute required paperwork for tenant requests.
• Notify the Systems Manager of outdated forms and assist in maintaining checklists.
• Add one-time charges to tenant ledgers as directed.
• Support the team, maintain files and records, and perform all required tasks of a property manager.

Skills

Communication

Project management

Property management

Tools

Appfolio

LeadSimple

Job description

We represent a fast-growing property management company that values client experience, operational efficiency, and team collaboration. Their culture is professional yet approachable, with a strong focus on providing high-quality service to clients and residents.

Position Overview

The Property Manage ment A dm in istr a tors (PMA) support the property manage ment team by handling essential administrative tasks and ensuring the smooth operation of property manage ment a ctivities.

Responsibilities

• Communication : Assist in responding to owner and tenant inquiries and inform the PML of any escalated situations.
• Onboarding New Accounts : Enter property manage ment a greement information into the property database and ensure all required documents are accurate .
• Marketing : Prepare property pages for advertising, post ads, update internal lists, and audit ads weekly. Follow up with inquiries , showings and applicants daily.
• Applications : Monitor applications, conduct initial tenant prescreening, run screening reports, and notify the PM of recommendations.
• Lease Preparation and Move-Ins : Draft leases, ensure all terms are included, process executed leases, and coordinate with HOAs.
• Property Evaluations : Assist the PML with sending tenant evaluations and follow-up.
• Maintenance : Assist the PML with creating and monitoring work orders and following up with vendors.
• Lease Renewals : Track renewals, send templates and forms, draft and send renewal leases, and follow up with tenants.
• Delinquencies and Lease Violations : Help prepare notices for late payments and lease violations.
• Evictions : Assist in preparing court documents and tracking court dates.
• Insurance Tracking : Run insurance reports, notify owners of expired policies, and ensure compliance with standards.
• Move-Outs : Process notices to vacate, track move-outs, and assist with necessary repairs.
• Add/Remove Tenant Requests : Draft and execute required paperwork.
• Forms and Checklists : Notify the Systems Manager of outdated forms and assist in maintaining checklists.
• Accounting : Add one-time charges to tenant ledgers as directed.
• Additional Duties : Support the team, maintain files and records, and perform all required tasks of a property manage r.

Requirements

• 1+ years of experience in property management or project management.
• Comfortable working in a fast-paced environment with a large portfolio.
• Excellent written and verbal communication skills.

Preferred Skills

• Experience with Appfolio and LeadSimple.
• Experience managing a large portfolio of single-family properties.

Summary

SJA Vision and Core Values

We will provide our service at a level that elevates our entire industry through a companywide commitment to excellence in each phase of our team-based service.

The result will be complete trust from our clients, mutual respect with our tenants, and SJA being regarded as the standard to which all other companies are measured in the Puget Sound region.

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At SJA, we are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. All qualified applicants will receive consideration for employment based on merit, qualifications, and business needs.