Property Maintenance & Service Manager

ECI Management LLC; Clayton (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus potential

30% rental discount at ECI properties

Paid time off and company holidays

401k plus 4% company match

Wellness plans, FSAs, and dependent 2

Job summary

ECI Group is seeking an experienced Service Manager to lead a maintenance team at our on-site community operations. You will drive safety, customer service, and efficient property management while partnering with the Community Manager and office staff.

The role requires hands-on supervision, strong knowledge of building systems, and a commitment to operational excellence across property services.

Qualifications

• 3+ years of general maintenance experience in residential property management; supervisory experience preferred.
• Knowledge of HVAC, plumbing, electrical, fire protection and energy management systems.
• EPA certification and any required local/state licenses.
• Willingness to work weekends and maintain 24/7 on-call duties.
• Regular and predictable attendance; reliable transportation.

Responsibilities

• Oversee maintenance staff daily, coordinate schedules, on-call coverage, and duties.
• Coordinate weekly apartment make-ready and service request schedules with office staff.
• Complete and review daily/weekly work orders.
• Schedule preventative maintenance (e.g., filter changes, power washing).
• Monitor market-ready apartments for quick turn times and ensure safety compliance.

Skills

General maintenance

HVAC

Plumbing

Electrical

Fire protection

Energy management

EPA certification

On-call availability

Attendance

Transportation

MS Office

Customer service

Yardi

Excel

Education

High school diploma or GED

Tools

Microsoft Office Suite

Yardi

Job description

ECI Group is seeking an experienced Service Manager to lead a maintenance team at our on-site community operations. You will drive safety, customer service, and efficient property management while partnering with the Community Manager and office staff.

The role requires hands-on supervision, strong knowledge of building systems, and a commitment to operational excellence across property services.