Leasing Consultant

North Shore Gardens; Waxhaw (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical and dental benefits

Paid holidays

Vacation time

Commission structure

Advancement opportunities

Job summary

North Shore Gardens is seeking a polished Leasing Consultant for an upscale apartment community in Waxhaw, NC. The role involves meeting prospects, tours, and closing leases in a fast-paced, high-energy setting.

You will handle inquiries, maintain leasing models, and work with Resman/Knock for lead management and move-in processing. A strong emphasis on customer service and achieving leasing targets is essential.

Qualifications

• Experience in sales/customer service in upscale environments.
• Ability to meet leasing targets and contribute to community goals.
• Strong communication and follow-up with prospects.

Responsibilities

• Meet, greet & tour leasing prospects.
• Achieve community leasing targets and communicate opportunities/threats to the Property Manager.
• Respond to online rental inquiries quickly and effectively.
• Understand site leasing trends, traffic, and product availability.
• Maintain high standards of cleanliness for sales/leasing models and notify when issues arise.
• Ensure the tour route is well-maintained and up-to-date.
• Close leases by asking for the sale and collect required information in Resman/Knock.
• Follow up with prospects via email, phone, or letter.
• Manage waitlist and communicate changes to prospects.
• Warm-call prospects as needed.
• Execute screening procedures properly.
• Prepare and execute lease agreements and move-in paperwork.
• Collect move-in funds and related fees.
• Ensure signage is displayed and maintained daily.
• Support customer service efforts at the community.
• Complete other tasks as directed.

Skills

Sales experience

Customer service

Upscale environment

Communication skills

Tools

Resman

Knock

Job description

Property Management is presently accepting resumes for a full-time Leasing Consultant for one of our apartment communities. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture.

We are seeking polished, engaging and energetic salespeople with sales/customer service experience (high-end retail, leasing, hospitality, etc.) and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our leasing consultants to become the best in the industry!

In addition to a competitive hourly salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!

General Summary

Under the immediate supervision of the Property Manager, the Leasing Consultant is responsible for all aspects of leasing production at an apartment community.

Essential Job Duties And Responsibilities

• Meet, greet & tour leasing prospects
• Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager
• Ensure that all online rental inquiries are responded to quickly and effectively
• Have an in-depth understanding of site leasing trends, traffic patterns and product availability
• Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Ensure the “tour route” is maintained to the highest standard of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Properly close the leasing process by asking for the sale.
• Ensure all lead information is correct and complete within Resman and Knock
• Ensure all prospects are followed up with through either email, phone or letter
• Effectively manage the community waitlist and communicate with prospects as changes occur
• Warm call prospects as needed
• Ensure the proper execution of all screening procedures
• Ensure the proper preparation and execution of the lease agreement and related move-in paperwork
• Ensure the proper collection of all funds and move-in related fees
• Ensure “model open” signs are put out and brought in daily and that they maintain an acceptable appearance
• Provide support and assistance to all customer service efforts at the community
• Completes other tasks as directed and assigned.