Property Damage Case Manager

L.A. Injury Attorneys; Burbank (CA); On-site; USD 60,000 - 67,500; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Job summary

L.A. Injury Attorneys is actively looking for a Property Damage Case Manager to join their Burbank team. The selected candidate will handle investigative work related to property damage claims, requiring excellent organizational and communication skills.

Responsibilities include gathering evidence, communicating with clients and insurance adjusters, and maintaining organized files. A salary range of $60,000.00 - $67,500.00 annually is offered, along with competitive benefits.

Qualifications

• Must be a Spanish speaker due to the client base.
• Valid driver's license and own transportation required.
• Excellent communication skills are necessary.

Responsibilities

• Report claims to insurance companies and send letters of representation.
• Schedule vehicle inspections.
• Maintain organized client files.

Skills

Spanish speaking

Organizational skills

Time management

Computer skills (Microsoft Word, Excel, Adobe PDF)

Ability to multitask

Customer service skills

Education

High school diploma/GED

Associate’s degree or administrative training

Tools

FileVine

Typing speed (65 wpm)

Job description

Future Opening: Property Damage Case Manager

LA Injury Attorneys is a dynamic Burbank based personal injury law firm seeking a Case Manager for immediate consideration.

Benefits/Perks

• Competitive Compensation
• Paid Time Off

Job Summary

We are seeking a motivated and outgoing Property Damage Case Manager to join our team. In this role, you will be responsible for the initial investigative work necessary to establish/clear liability on all types of cases, including government claims, motor vehicle accidents, slip and falls, and dog bites. Successful candidate will be thorough with case investigation, including obtaining witness statements, videos/photos, police reports, and other evidence. Candidate will also maintain communication with the clients, medical providers, and insurance adjusters, to ensure clients are treating with a medical provider and coordinate vehicle repairs with body shops and insurance companies. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Claims and insurance industry applicants with property damage experience and/or existing case managers preferred.

The position’s essential functions include but are not limited to the following:

Responsibilities

• Report claims to insurance companies and send letters of representation
• Gathering evidence to support clients' claims
• Participate in recorded interviews with clients and insurance companies
• Schedule vehicle inspections
• Resolve all portions of clients' property damage claims
• Answer multiple phone calls throughout the day while completing required work.
• Keep client’s files organized by filing mail/documents related to each client in their respective files.
• Maintaining a clean and organized file space with both physical and electronic files.
• Interpreting for Spanish speaking clients.
• Sending out correspondence as needed, copying, scanning, faxing, labeling, and entering data into our Filevine software system.

Qualifications

• Spanish speaker is a must, as our client base is mostly Hispanic and you will have direct contact with clients on a daily basis.
• High school diploma/GED required, Associate’s degree or administrative training is preferred
• Highly organized with excellent time management skills and the ability to prioritize projects
• Excellent computer skills and knowledge of Microsoft Word, Excel, and Adobe PDF, with a typing speed of at least 65 wpm
• Knowledge or experience with FileVine is a plus
• Candidates should possess a valid driver's license, have their own transportation, and be authorized to work in the United States on a full-time basis for any employer.
• Ability to multi-task and work in a busy and fast‑paced environment is necessary.

We are looking for candidates that are team players with a service attitude, and have a superior ability to maintain effective relationships with attorneys, staff and the general public. The candidate should be outgoing, creative, intelligent, polished, polite, able to multitask and handle a high volume of calls while maintaining a positive attitude and a calm, courteous, and professional demeanor. Candidate should also be flexible to work overtime.

We offer a competitive salary, outstanding benefits package, and a team oriented environment.

Compensation

$60,000.00 - $67,500.00 per year