Property Claims Intake Specialist (Day Shift)

Sedgwick; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Sedgwick is seeking an Intake Associate - Property in Orlando to accurately set up claims in the claims management system and provide support to the claims staff. The role requires strong clerical experience and sharp communication skills.

Primary duties include data entry, collecting claim details, and coordinating with adjusters. This position emphasizes accuracy, teamwork, and adherence to processes, with potential travel as needed.

Qualifications

• Two years of clerical or property claims management experience.
• Excellent oral and written communication skills.
• Proficient in Microsoft Office; able to create reports.
• Strong organizational and interpersonal skills.
• Ability to work in a team and meet deadlines.

Responsibilities

• Sets up and enters new claims into the claims management system.
• Enters claims data into claims management system upon requesting the appropriate information and analyzing the responses.
• Makes outbound calls to claimant and/or client to obtain new claim details.
• Finds opportunities to refer claims within the organization.
• Assigns claims using the tools provided.
• Supports claims staff by providing accurate information during the claim set up process.
• Uses multiple platforms to look for adjusters to assign claims
• Makes outbound calls and/or texts to adjusters to discuss claim details for assignment.
• Ensure all parties have the required information in order to successfully manage a claim, including, loss location, notice of loss (NOL), fee schedule, etc.
• Works with management to make determination on assignment process and resources used.
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Skills

Oral and written communication

Analytical skills

Organizational skills

Interpersonal skills

Teamwork

Ability to meet deadlines

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Sedgwick is seeking an Intake Associate - Property in Orlando to accurately set up claims in the claims management system and provide support to the claims staff. The role requires strong clerical experience and sharp communication skills.

Primary duties include data entry, collecting claim details, and coordinating with adjusters. This position emphasizes accuracy, teamwork, and adherence to processes, with potential travel as needed.