Property & Casualty CSR — Equity Plan Eligible

Tropolis Insurance; Northville (MI); On-site; USD 31,684 - 41,328; Full time

Benefits offered by this job

Flexible time off

11 paid holidays

401(k) with 100% match

Medical, dental, and vision plans

Job summary

Tropolis Insurance in Northville, MI, is seeking a Customer Service Representative for Property and Casualty to support clients and internal partners with high-quality service. This role is pivotal in processing policy requests and maintaining detailed documentation.

Successful candidates will have a valid Property and Casualty license, at least 3 years of relevant experience, and excellent communication skills. Tropolis offers a competitive salary, flexible time off, and a robust benefits package, including health plans and a 401(k) with a 100% match on the first 4%.

Qualifications

• Must hold a current Property and Casualty insurance license in good standing.
• Minimum of 3 years of experience in an independent insurance agency supporting property and casualty accounts.
• Able to manage multiple concurrent deadlines with strong organization.

Responsibilities

• Serve as primary point of contact for client service requests.
• Process policy changes and service requests accurately and efficiently.
• Support the renewal process and client communications for renewals.
• Maintain thorough documentation within the agency management system.
• Track open items and manage multiple priorities with strong organization.

Skills

Current Property and Casualty insurance license

3+ years of experience in independent insurance agency

Strong organization

Excellent communication

Attention to detail

Tools

Applied Epic

Job description

Tropolis Insurance in Northville, MI, is seeking a Customer Service Representative for Property and Casualty to support clients and internal partners with high-quality service. This role is pivotal in processing policy requests and maintaining detailed documentation.

Successful candidates will have a valid Property and Casualty license, at least 3 years of relevant experience, and excellent communication skills. Tropolis offers a competitive salary, flexible time off, and a robust benefits package, including health plans and a 401(k) with a 100% match on the first 4%.