Property Caretaker

VueStay Vacations by Casago; Vineyard Haven (MA); In loco; USD 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mileage reimbursement

Descrizione del lavoro

VueStay Vacations by Casago is seeking a Property Caretaker to support a portfolio of vacation rental homes. You will handle owner and guest relations, maintenance tasks, and housekeeping coordination across properties in the assigned market.

This full-time, year-round role includes benefits, travel between worksites, and mileage reimbursement. The position requires reliability, attention to detail, and comfort using digital systems and mobile apps.

Competenze

• Experience in hotel, hospitality, vacation or similar industry preferred.
• Minimum 1 year housekeeping, maintenance or similar role.
• Excellent time management with ability to handle interruptions.
• Strong attention to detail.
• Tech-savvy with digital systems and comfortable using mobile apps, tablets, and various software platforms.
• This role requires reliable personal transportation.
• Dependable, self-motivated and able to work independently while contributing to a team.
• Comfortable talking to people and representing the company.

Mansioni

• Assist in daily operations of the assigned portfolio of homes.
• Identify areas for improvement and assist managers with process enhancements.
• Support team with guest and homeowner concerns via emails, calls and tickets.
• Perform light home maintenance (bulbs, hinges, unclog toilets).
• Conduct regular inspections before guest and owner arrivals.
• Collaborate with management on escalated issues.
• Support onboarding of new units joining the portfolio.
• Cross-functionally assist the team as needed.
• Other duties as assigned in hospitality.

Conoscenze

Hospitality experience

Housekeeping experience

Maintenance basics

Time management

Attention to detail

Tech-savvy

Digital systems

Reliability

Communication skills

Self-motivated

Strumenti

Mobile apps

Tablets

Software platforms

Descrizione del lavoro

Description

Description

About The Company

VueStay Vacations by Casago hosts premier stays across top vacation destinations in the United States. With local experts in every market and the backing of a trusted national network, we provide a seamless, well-supported experience so guests can book with confidence and enjoy more relaxing trips! We partner with homeowners to oversee everything from guest experience and on-the-ground property care, while maximizing our homes' performance and providing owners peace of mind.

We expertly manage over 4500 homes across 8 states, offering a variety of "Vues" for our guests' stay. When you join VueStay Vacations, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.

About This Job

The Property Caretaker supports an assigned portfolio of vacation rental properties with responsibilities including all aspects of property management, including owner and guest relations, maintenance, and housekeeping. Supports cross-functionally across the team. This is a full time year round job with benefits.

Compensation

$26 per hour plus mileage

Essential Job Functions

• Assists in the daily operations of the assigned portfolio of homes. Identify areas for improvement, assisting managers in process enhancements to drive efficiency and quality outcomes.
• Support the team with escalated guest and homeowner concerns by responding to emails, calls and tickets.
• Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc).
• Conduct regular inspections prior to guest and owner arrivals.
• Works to resolve guest and homeowner concerns by responding to emails, calls and tickets. Partners with the management team on escalated issues.
• Partners and assists your Business Development Representative and management team when new units join the portfolio.
• Supports cross-functionally across the team as needed.
• Other duties as assigned because every day is different in hospitality!

Requirements

Skills + Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• Minimum 1 year experience in housekeeping, maintenance or similar role.
• Excellent time management skills with the ability to change activity frequently and cope with interruptions.
• Strong attention to detail.
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Physical Requirements

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region.
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

Special Note

This job description does not identify every requirement of the position. Casago may change position requirements, responsibilities, and work environment at any time with or without notice