Property Associate (PM)

Aston Carter; Richmond (VA); On-site; USD 28,000 - 40,000; Part time

Job summary

Aston Carter in Richmond, VA is seeking a Property Associate (PM) to provide the primary administrative support for an industrial real estate portfolio, handling accounting tasks, tenant relations, and superior customer service. This entry-level role offers growth and mentors from experienced professionals.

The position involves data entry, document management, lease coordination, and reporting, with a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or a related field.
• 12 years of work experience in an office environment, preferably in commercial real estate or property management.
• 12 years of work experience in a customer service or customer-facing position.
• Strong written and verbal communication skills, with the ability to interact professionally with tenants, vendors, and internal teams.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Demonstrated ability to provide high-quality administrative support, including accurate data entry and document management.
• Proficiency in Microsoft Office applications and general computer literacy for managing records and reports.
• Positive attitude and eagerness to grow within the commercial real estate industry.

Responsibilities

• Provide exceptional customer service to tenants by responding promptly to inquiries, processing service requests, and coordinating the resolution of maintenance issues.
• Support the property management team with administrative tasks, including data entry, document preparation, and maintenance of property records and databases.
• Process Accounts Payable (AP) and Accounts Receivable (AR), manage certificates of insurance (COIs), code invoices, and complete other routine financial tasks accurately and on time.
• Assist with vendor coordination and work order management to ensure maintenance and repair activities are completed efficiently and within required timeframes.
• Help prepare monthly reports, financial summaries, and property performance updates for management and stakeholders.
• Support lease administration activities, including tenant move-in processes, document filing, and coordination of communications related to lease obligations.
• Assist with tenant events, building communications, and community engagement initiatives to enhance overall tenant experience and satisfaction.
• Provide backup support for reception duties, mail distribution, and general office operations as needed to ensure smooth daily functioning.
• Carry out additional tasks as required to comply with property management agreements, local ordinances, and operational needs of the properties.

Skills

Customer service

Communication

Data entry

Office administration

Microsoft Office

Organizational skills

Education

Bachelor's degree in Business, Real Estate, Communications, or a related field

Tools

Microsoft Office

Job description

Job Title

Property Associate (PM)

Job Description

The Property Associate serves as the primary administrative point of contact for an industrial real estate portfolio, providing accounting and financial support, maintaining positive tenant relationships, and delivering superior customer service. This entry-level role offers an excellent opportunity to launch a career in commercial property management while working closely with experienced professionals dedicated to your growth and development.

Responsibilities

• Provide exceptional customer service to tenants by responding promptly to inquiries, processing service requests, and coordinating the resolution of maintenance issues.
• Support the property management team with administrative tasks, including data entry, document preparation, and maintenance of property records and databases.
• Process Accounts Payable (AP) and Accounts Receivable (AR), manage certificates of insurance (COIs), code invoices, and complete other routine financial tasks accurately and on time.
• Assist with vendor coordination and work order management to ensure maintenance and repair activities are completed efficiently and within required timeframes.
• Help prepare monthly reports, financial summaries, and property performance updates for management and stakeholders.
• Support lease administration activities, including tenant move-in processes, document filing, and coordination of communications related to lease obligations.
• Assist with tenant events, building communications, and community engagement initiatives to enhance overall tenant experience and satisfaction.
• Provide backup support for reception duties, mail distribution, and general office operations as needed to ensure smooth daily functioning.
• Carry out additional tasks as required to comply with property management agreements, local ordinances, and operational needs of the properties.

Essential Skills

• Bachelor's degree in Business, Real Estate, Communications, or a related field.
• 12 years of work experience in an office environment, preferably in commercial real estate or property management.
• 12 years of work experience in a customer service or customer-facing position.
• Strong written and verbal communication skills, with the ability to interact professionally with tenants, vendors, and internal teams.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Demonstrated ability to provide high-quality administrative support, including accurate data entry and document management.
• Proficiency in Microsoft Office applications and general computer literacy for managing records and reports.
• Positive attitude and eagerness to grow within the commercial real estate industry.

Additional Skills & Qualifications

• Experience or exposure to commercial real estate, property management, or leasing is highly beneficial.
• Experience in customer service roles that required direct interaction with clients or tenants.
• Familiarity with accounts payable and accounts receivable processes, including invoice coding and certificate of insurance tracking.
• Ability to build and maintain strong tenant relationships through responsive communication and service.
• Comfort working as a self-starter who can take initiative and work independently while supporting a team.
• Interest in developing a long-term career in industrial and commercial property management.

Work Environment

This role is based in an office setting within an industrial property management environment and follows a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m. Employees have access to onsite parking. The position involves regular interaction with tenants, vendors, and internal teams, and requires frequent use of computers, property management systems, and Microsoft Office tools to manage records, financial tasks, and communications. The work pace is fast and dynamic, with a focus on responsiveness, professionalism, and collaboration. Interviews for the role are conducted initially onsite, followed by a virtual meeting to touch base. The environment supports learning and professional development, with opportunities to work closely with experienced property management professionals and grow within the commercial real estate industry. Appropriate professional office attire is expected.

Job Type & Location

This is a Contract position based out of Richmond, VA.

Pay And Benefits

The pay range for this position is $25.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type

This is a fully onsite position in Richmond, VA.

Application Deadline

This position is anticipated to close on Oct 12, 2026.

Equal Opportunity Statement

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.