Property Associate

Diamond Self Storage LLC; Texas; On-site; USD 17,000 - 25,000; Full time

Job summary

Diamond Self Storage LLC in Texas is seeking an entry-level customer service associate to support rentals, payments, and inquiries. You will work independently after training in our office and around the facility.

This role emphasizes reliability, punctuality, and strong communication while performing routine walkthroughs, reporting issues, and keeping areas clean. No prior storage experience is required, and a valid vehicle is needed.

Qualifications

• Legal, dependable, insured vehicle required.
• Pass criminal background check.
• Reliable and punctual work history.
• High school diploma or equivalent preferred.
• No prior self-storage experience required.

Responsibilities

• Assist customers with rentals, move-ins, and account questions
• Process payments and basic transactions
• Answer phone calls and handle walk-in customers
• Perform routine property walkthroughs
• Report maintenance or security issues
• Maintain cleanliness of office and property areas
• Follow daily operational checklists

Skills

Customer service

Reliability

Punctuality

Communication

Education

High school diploma or equivalent

Job description

Review position details, requirements, and responsibilities before submitting your application to our home office.

Job Summary

This is a structured, entry-level position designed for someone who is reliable, organized, and comfortable working independently.

Key Responsibilities

• Assist customers with rentals, move-ins, and account questions
• Process payments and basic transactions
• Answer phone calls and handle walk-in customers
• Perform routine property walkthroughs
• Report maintenance or security issues
• Maintain cleanliness of office and property areas
• Follow daily operational checklists

Requirements

• Legal, Dependable, Insured Vehicle
• Pass Criminal Background Check
• Reliable and punctual work history
• Comfortable interacting with customers
• Able to work independently after training
• High school diploma or equivalent preferred

No prior self-storage experience required.

Physical Requirements

• Ability to lift items up to 35lbs
• Ability to walk in/around facilities spending up to 50% of time outdoors
• Daily cleaning/maintenance: sweeping, mopping interiors, and maintaining exterior curb appeal free of debris
• Quiet, low-stress facility setting
• Independent daily workflow after thorough training
• Stable, predictable schedule with Sundays off
• Opportunities to grow into higher responsibility roles