Customer Service - Self Storage Manager

Public Storage; Manchaca (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Public Storage in Texas is seeking a Property Manager to oversee operations at multiple sites, working independently to ensure spaces are ready to rent and customer storage needs are met.

You will assess customer needs, upsell packing supplies, perform daily inspections, handle cash and deposits, and manage payments with reminders when required. A valid driver's license and mobility between locations are required.

Qualifications

• Experience in customer-facing sales environments or retail/service industries.
• Ability to handle cash and deposits.
• Valid driver's license and mobility to travel between sites.

Responsibilities

• Our Property Managers work independently at multiple locations, spending time both inside and outside.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Daily storage unit inspections to confirm inventory and availability and to ensure spaces are ready to rent.
• Auditing cash drawers and making bank deposits as part of daily responsibilities.
• Help keep customers current with payments and make reminder/collection calls when required.

Skills

Customer service

Sales

Cash handling

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)