Property Associate

Jones Lang LaSalle Incorporated; Cambridge (MA); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Restaurant nearby

On-site workspace

Job summary

Jones Lang LaSalle Incorporated is seeking a Property Associate to act as the primary administrative contact for an Office property or portfolio, providing accounting and financial support, maintaining positive tenant relations, and delivering superior customer service.

This entry-level role offers the chance to launch a career in commercial property management, working alongside experienced professionals focused on growth and development within the industry.

Qualifications

• Bachelor's degree required.
• 1–2 years of office experience, preferably in commercial real estate or property management.
• Strong written and verbal communication abilities.
• Excellent organization and ability to multitask in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries and coordinating resolutions.
• Serve as primary contact for tenant inquiries and concerns via phone, email, and in-person interactions.
• Process and coordinate work orders for maintenance and facility services.
• Support administrative tasks including data entry, document preparation, and tenant records.
• Handle AP/AR, COIs, invoicing, and other financial tasks.
• Assist with monthly reports, property performance updates, and lease administration.
• Coordinate tenant move-in processes and maintain lease-related filings and communications.
• Support tenant events and building communications to enhance tenant experience.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

Bachelor's degree

Job description

Property AssociateWhat this job involves:As a Property Associate at JLL, you will serve as the primary administrative point of contact for an Office property or portfolio. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service. This entry-level position provides an outstanding opportunity to launch your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development.What your day-to-day will look like:* Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues* Serve as the primary point of contact for tenant inquiries, requests, and concerns via phone, email, and in-person interactions* Process and coordinate work orders for maintenance, repairs, and facility services to ensure timely resolution of tenant needs* Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases* Process Accounts Payable (AP) and Accounts Receivable (AR), certificates of insurance (COIs), code invoices and complete other financial tasks* Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients* Support lease administration activities including tenant move-in processes, document filing, and communication coordination* Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience* Provide administrative support including data entry, document preparation, and maintenance of tenant databases* All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operationsOn-site presence requiredComplete job description available on JLL's internal portalRequired qualifications:* Bachelor's degree* 1-2 years of work experience in an office environment, preferably in commercial real estate or property management* 1-2 years of work experience in a customer service or customer-facing position* Strong written and verbal communication skills* Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment* Positive attitude with eagerness to grow within the commercial real estate industry* Reliable attendance and punctuality with commitment to providing consistent, high-quality service* Valid driver’s licenseThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.**Estimated compensation for this position:**75,000.00 – 75,000.00 USD per year*This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.*