Property Associate

JLL; Fort Mill (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

JLL is seeking an entry-level Property Associate in Fort Mill, SC to serve as the primary admin contact for an Office property or portfolio. You will support accounting, tenant relations, and customer service while learning from experienced professionals.

You will handle inquiries, process service requests, manage work orders, and assist with financial tasks and monthly reports. On-site presence is required and growth within commercial real estate is encouraged.

Qualifications

• Bachelor's degree required.
• 1–2 years in an office environment, preferably in commercial real estate or property management.
• 1–2 years in a customer service or customer-facing position.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to manage multiple tasks in a fast-paced environment.
• Positive attitude with eagerness to grow within the CRE industry.
• Reliable attendance and punctuality.
• Valid driver’s license.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries and coordinating resolution of maintenance issues.
• Serve as primary contact for tenant inquiries via phone, email, and in-person interactions.
• Process and coordinate work orders for maintenance and facility services.
• Support property management team with administrative tasks and data entry.
• Process AP/AR, COIs, invoices and other financial tasks.
• Prepare monthly reports and property performance updates for senior management.
• Support lease administration activities including move-in processes and document filing.
• Assist with tenant events and community engagement to enhance tenant experience.
• Provide general administrative support and maintain tenant databases.
• All other tasks to comply with PMAs and local ordinances.

Skills

Customer service

Written communication

Verbal communication

Organizational skills

Punctuality

Driver's license

Education

Bachelor's degree

Job description

What this job involves: As a Property Associate at JLL, you will serve as the primary administrative point of contact for an Office property or portfolio. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service. This entry-level position provides an outstanding opportunity to launch your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development.

What your day-to-day will look like:

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues


• Serve as the primary point of contact for tenant inquiries, requests, and concerns via phone, email, and in-person interactions


• Process and coordinate work orders for maintenance, repairs, and facility services to ensure timely resolution of tenant needs


• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases


• Process Accounts Payable (AP) and Accounts Receivable (AR), certificates of insurance (COIs), code invoices and complete other financial tasks


• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients


• Support lease administration activities including tenant move-in processes, document filing, and communication coordination


• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience


• Provide administrative support including data entry, document preparation, and maintenance of tenant databases


• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

On-site presence required

Complete Job Description Available On JLL's Internal Portal

Required qualifications:

• Bachelor's degree


• 1-2 years of work experience in an office environment, preferably in commercial real estate or property management


• 1-2 years of work experience in a customer service or customer-facing position


• Strong written and verbal communication skills


• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment


• Positive attitude with eagerness to grow within the commercial real estate industry


• Reliable attendance and punctuality with commitment to providing consistent, high-quality service


• Valid driver’s license