Administrative Assistant

JLL; Washington (District of Columbia); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Washington, DC is seeking a Property Associate to serve as the primary administrative contact for a commercial property or portfolio. You will provide accounting support, maintain tenant relations, and deliver outstanding customer service, launching your career in commercial property management.

This entry-level role offers growth alongside seasoned professionals who are committed to your development, with on-site presence required in Washington, D.C.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• 1-2 years of office experience, preferably in commercial real estate or property management.
• 1-2 years in a customer service or customer-facing role.
• Strong written and verbal communication skills.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Positive attitude with eagerness to grow in CRE.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues.
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases.
• Process Accounts Payable (AP) and Accounts Receivable (AR), COIs, code invoices and complete other financial tasks.
• Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities.
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients.
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination.
• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience.
• Provide backup support for reception duties, mail distribution, and general office operations as needed.
• All other tasks as required to comply with Property Management Agreements and local ordinances.

Skills

Written communication

Verbal communication

Organizational skills

Customer service

Multitasking

Education

Bachelor's degree in Business/Real Estate/Communications

Tools

None

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Property Associate

What this job involves:

As a Property Associate at JLL, you will serve as the primary administrative point of contact for an Commercial property or portfolio. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service. This entry-level position provides an outstanding opportunity to launch your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development.

What your day-to-day will look like:

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues

• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases

• Process Accounts Payable (AP) and Accounts Receivable (AR), certificates of insurance (COIs), code invoices and complete other financial tasks

• Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities

• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients

• Support lease administration activities including tenant move-in processes, document filing, and communication coordination

• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience

• Provide backup support for reception duties, mail distribution, and general office operations as needed

• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

On-site presence required

Complete job description available on JLL's internal portal

Required qualifications:

• Bachelor's degree in Business, Real Estate, Communications, or related field

• 1-2 years of work experience in an office environment, preferably in commercial real estate or property management

• 1-2 years of work experience in a customer service or customer-facing position

• Strong written and verbal communication skills

• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment

• Positive attitude with eagerness to grow within the commercial real estate industry

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

80,000.00 - 80,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Washington, DC

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions


• Comprehensive Medical, Dental & Vision Care


• Paid parental leave at 100% of salary


• Paid Time Off and Company Holidays


• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (\"JLL\") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Jones Lang LaSalle (\"JLL\") is an Equal Employment Opportunity policy here.