Job Type
Full-time
Overview
The Property Administrator works directly with the Senior Property Manager and the Assistant Property Manager to perform clerical and administrative assignments for assigned properties/projects. The role requires legendary customer service when communicating with tenants, prospective tenants, owners, and vendors while focusing on productivity and results.
Essential Duties and Responsibilities
- Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence.
- Schedule and coordinate meetings and special events as requested.
- Assist in lease administration activities including lease set up, administer lease changes, generate reports, etc.
- Prepare and coordinate bid proposals, master service contracts/Exhibit B, and approved invoices.
- Maintain lease and property files.
- Prepare track and file service contracts and insurance certificates. Maintain follow‑up system for expiration.
- Promote and foster positive relationships with tenants and owners.
- Assist with monthly and quarterly management/variance reports and annual budget preparation.
- Prepare A/R status worksheets, initiate late payment calls, reconcile A/R, and follow‑up on collections as required for APM’s review.
- Review monthly parking billing for APM/SPM approval.
- Assist with coordination of Tenant Marketing Events.
- Process AP in Nexus daily.
- Assemble and distribute monthly billings for tenants.
- Continually update building online platforms.
Administrative Responsibilities
- Prepare contracts, purchase orders, obtain proposals when required, tenant memorandums, and daily security memorandums. Distribute to appropriate parties.
- Prepare Pricing Agreements for Billable Orders.
- Follow up on Rise service requests.
- Compose and type correspondence.
- Prepare financial spreadsheets.
- Computer set up and maintain tenant, prospect, vendor, and general correspondence.
Communication and Other Requirements
- Greet tenants, prospective tenants, vendors, and guests.
- Take and convey messages.
- Answer questions and/or find how to get questions answered.
- Provide back‑up to Amenity Services Coordinator for scheduling onsite, building conference, and training rooms.
- Place outgoing calls, take messages for SPM/APM, screen calls, and provide information when appropriate.
- Direct callers to appropriate parties.
- Oversee Office Property Assistant for tenant move‑in/move‑out tasks.
- Interface daily with janitorial and security personnel.
- Prepare Tenant Pricing Agreements for invoice tenant rebills (meter readings, HVAC, etc.).
- Maintain tenant contact, vendor contact list, and insurance information.
- Provide administrative support for capital and tenant improvement projects.
- Additional duties or projects assigned by SPM/APM.
- Able to work after‑hours to meet critical deadlines when required.
Education and Required Experience
- Bachelor’s degree in finance, accounting, economics, business administration, or related field (preferred).
- 2–3 years of real estate experience.
Skills, Qualifications, and Other Requirements
- Intermediate to advanced proficiency in Word, Excel, and Outlook.
- Experience with Angus, VTS Rise, and accounting software such as MRI and Nexus.
- Ability to keep information strictly confidential.
- Strong desire to succeed in an entrepreneurial environment.
- Ability to handle multiple projects, changing priorities, and a continually heavy workload.
- Exceptional oral and written communication skills.
- Strong customer service orientation.
- Ability to communicate by telephone, e‑mail, video conferencing, satellite broadcasting, and in person.
- Proficiency with computer and various software packages throughout the day.
- Use of office and audio‑visual equipment.
Physical Demands
Requires sufficient personal mobility and physical reflexes to perform tasks in a general office environment as outlined above.
Work Environment
The work environment is generally quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.