Property Administrator (CRE)

Cushman & Wakefield; Falls Church (VA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) plan

Paid time off

Life insurance

Job summary

Cushman & Wakefield is seeking a Property Administrator to coordinate tenant requests, maintenance activities, and recordkeeping for CRE properties. You will collaborate with accounting, legal, and maintenance teams to ensure smooth operations and regulatory compliance.

The role emphasizes organization, service orientation, and multitasking in a fast-paced environment. Key responsibilities include handling tenant inquiries, coordinating repairs, managing move-ins/outs, and supporting monthly

Qualifications

• 0-2 years of experience in customer service, tenant relations, property management, or a related field.
• Working knowledge of lease agreements and landlord-tenant regulations.
• Basic understanding of building systems and maintenance operations.
• Proficiency with property management software and documentation practices.

Responsibilities

• Serve as the primary point of contact for tenant inquiries and service requests.
• Resolve tenant complaints and address service issues promptly and professionally.
• Coordinate with maintenance staff to schedule repairs and conduct regular property inspections.
• Assist with lease administration, including renewals, amendments, and terminations.
• Support move-in/move-out processes, including inspections and security deposits.
• Maintain accurate records of tenant interactions, service requests, repairs, and maintenance activities.
• Ensure compliance with laws, regulations, and company policies.
• Collaborate with accounting, legal, and maintenance teams to provide seamless tenant services.
• Assist in monthly tenant service and operational reports.
• Support the property management team in tenant satisfaction and retention.

Skills

Customer service

Organization

Communication

Time management

Tools

Yardi

Job description

Job TitleProperty Administrator (CRE)Job Description SummaryThis role coordinates tenant requests, maintenance activities, lease administration, move-in/move-out processes, and recordkeeping while collaborating with internal teams to support efficient property operations. The ideal candidate is organized, service-oriented, and able to manage multiple priorities in a fast-paced environment.Job DescriptionKey ResponsibilitiesServe as the primary point of contact for tenant inquiries and service requests.Resolve tenant complaints and address service issues promptly and professionally.Coordinate with maintenance staff to schedule repairs and conduct regular property inspections.Assist with lease administration, including renewals, amendments, and terminations.Support move-in and move-out processes, including property inspections and security deposit assessments.Maintain accurate records of tenant interactions, service requests, repairs, and maintenance activities.Ensure all tenant interactions and property management activities comply with applicable laws, regulations, and company policies.Collaborate with cross-functional teams, including accounting, legal, and maintenance, to provide seamless tenant services.Assist in the preparation of monthly tenant service and operational reports.Support the property management team in enhancing tenant satisfaction, retention, and overall tenant experience.Qualifications0-2 years of experience in customer service, tenant relations, property management, or a related field.Working knowledge of lease agreements and landlord-tenant regulations.Basic understanding of building systems and maintenance operations.Required SkillsProficiency with property management software (e.g., Yardi).Excellent written and verbal communication skills.Strong organizational and time-management skills.Customer service-oriented with a commitment to tenant satisfaction.Strong problem-solving abilities and a proactive approach to issue resolution.Ability to manage multiple priorities and adapt in a fast-paced environment.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $28.90 - $34.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.INCO: “Cushman & Wakefield”