Property Administrator

Aston Carter; Richmond (VA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

PTO / paid time off

Job summary

Aston Carter is seeking a Property Administrator in Richmond, VA to provide administrative, accounting, and tenant-relations support for a commercial property management team. The role emphasizes accurate documentation, efficient day-to-day operations, and delivering exceptional customer service for tenants, contractors, and internal stakeholders.

This position welcomes candidates with limited prior experience and offers on-site collaboration.

Qualifications

• Proficient knowledge of Microsoft Word, Excel, and PowerPoint.
• Strong administrative skills, including data entry, document management, and email communication.
• Ability to provide high-quality customer service in a professional office environment.
• Willingness to learn new software applications used in property management and by clients.
• Ability to work flexible hours when necessary, including beyond standard 8-hour workdays or 40-hour workweeks.
• Preferred one year of related experience and/or training in administrative support or property management.
• Strong attention to detail and organizational skills for managing multiple tasks and deadlines.
• Ability to work effectively with managers, tenants, vendors, and contractors in a collaborative environment.

Responsibilities

• Provide direct administrative support to managers by handling day-to-day office tasks, documentation, and communication needs.
• Track and maintain Certificates of Insurance for tenants and contractors to ensure compliance with property requirements.
• Organize, file, and maintain all property documents, including leases, legal correspondence, service contracts, reports, and payables, in an accurate and timely manner.
• Monitor, prioritize, and respond to emails regularly to support efficient communication with tenants, vendors, and internal team members.
• Prepare express mail packages and manage office supplies related to mailing and administrative needs.
• Ensure compliance with management audit requirements by maintaining accurate records and following established procedures.
• Assist team members with budget preparation for the property by gathering data, updating spreadsheets, and supporting documentation needs.
• Manage accounts payable by entering invoices into the accounting system, coding them correctly, and obtaining required approvals for payment.
• Handle W-9 forms from vendors and ensure they are accurately collected and maintained.
• Print Aged Delinquency reports and prepare and send delinquency letters to tenants as needed.
• Prepare manual adjustment forms for miscellaneous tenant service requests and ensure proper documentation.
• Assist with accounts receivable processes as directed, including supporting billing and collections activities.
• Provide superior customer service to tenants, clients, contractors, and vendors by responding promptly and professionally to inquiries and requests.
• Review and update the Tenant Handbook as necessary to ensure information remains current and accurate.
• Prepare tenant memos and correspondence as directed by managers or team members.
• Coordinate tenant move-ins and move-outs, including obtaining necessary authorizations, documents, and approvals.
• Maintain and regularly update contact lists for tenants, employees, and contractors to ensure accurate and accessible information.
• Perform other duties as assigned by the manager to support the overall success of the property and management team.

Skills

Microsoft Word

Excel

PowerPoint

Data entry

Email communication

Customer service

Willingness to learn

Flexible hours

Attention to detail

Team collaboration

Education

Associate degree

Bachelor's degree

Tools

Yardi

Job description

Job Description

This role provides comprehensive administrative, accounting, and tenant relations support for a commercial property management team. The Property Administrator ensures accurate documentation, smooth day-to-day operations, and exceptional customer service for tenants, contractors, and internal stakeholders. This position is ideal for someone who is detail-oriented, eager to learn, and interested in building a career in property management, including candidates with limited prior experience.

Job Title: Property Administrator

Job Description

This role provides comprehensive administrative, accounting, and tenant relations support for a commercial property management team. The Property Administrator ensures accurate documentation, smooth day-to-day operations, and exceptional customer service for tenants, contractors, and internal stakeholders. This position is ideal for someone who is detail-oriented, eager to learn, and interested in building a career in property management, including candidates with limited prior experience.

Responsibilities

• Provide direct administrative support to managers by handling day-to-day office tasks, documentation, and communication needs.
• Track and maintain Certificates of Insurance for tenants and contractors to ensure compliance with property requirements.
• Organize, file, and maintain all property documents, including leases, legal correspondence, service contracts, reports, and payables, in an accurate and timely manner.
• Monitor, prioritize, and respond to emails regularly to support efficient communication with tenants, vendors, and internal team members.
• Prepare express mail packages and manage office supplies related to mailing and administrative needs.
• Ensure compliance with management audit requirements by maintaining accurate records and following established procedures.
• Assist team members with budget preparation for the property by gathering data, updating spreadsheets, and supporting documentation needs.
• Manage accounts payable by entering invoices into the accounting system, coding them correctly, and obtaining required approvals for payment.
• Handle W-9 forms from vendors and ensure they are accurately collected and maintained.
• Print Aged Delinquency reports and prepare and send delinquency letters to tenants as needed.
• Prepare manual adjustment forms for miscellaneous tenant service requests and ensure proper documentation.
• Assist with accounts receivable processes as directed, including supporting billing and collections activities.
• Provide superior customer service to tenants, clients, contractors, and vendors by responding promptly and professionally to inquiries and requests.
• Review and update the Tenant Handbook as necessary to ensure information remains current and accurate.
• Prepare tenant memos and correspondence as directed by managers or team members.
• Coordinate tenant move-ins and move-outs, including obtaining necessary authorizations, documents, and approvals.
• Maintain and regularly update contact lists for tenants, employees, and contractors to ensure accurate and accessible information.
• Perform other duties as assigned by the manager to support the overall success of the property and management team.

Essential Skills

• Proficient knowledge of Microsoft Word, Excel, and PowerPoint.
• Strong administrative skills, including data entry, document management, and email communication.
• Ability to provide high-quality customer service in a professional office environment.
• Willingness to learn new software applications used in property management and by clients.
• Ability to work flexible hours when necessary, including beyond standard 8-hour workdays or 40-hour workweeks.
• Preferred one year of related experience and/or training in administrative support or property management.
• Strong attention to detail and organizational skills for managing multiple tasks and deadlines.
• Ability to work effectively with managers, tenants, vendors, and contractors in a collaborative environment.

Additional Skills & Qualifications

• Associate or Bachelor's degree is preferred; an equivalent combination of education and experience will also be considered.
• Experience in the property management market is considered a plus.
• Familiarity with commercial property administration and property management processes is beneficial.
• Experience with property management or accounting software, such as Yardi, is a plus.
• Experience in commercial property, property administration, or customer service is advantageous.
• Openness to candidates with limited or no prior experience who demonstrate strong motivation and willingness to learn.

Work Environment

This position is 100% on-site in Richmond in a professional commercial property management office environment. You will work closely with managers, tenants, vendors, and contractors using standard office technology, including Microsoft Word, Excel, and PowerPoint, as well as property management and accounting systems such as Yardi. The role follows a standard full-time schedule, with the flexibility to work beyond a typical 8-hour day or 40-hour workweek when business needs require. The work setting emphasizes collaboration, customer service, and accuracy in handling documentation and financial processes.

Job Type & Location

This is a Contract position based out of Richmond, VA.

Pay And Benefits

The pay range for this position is $26.44 - $26.44/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Richmond,VA.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.