Property Administrator

Worldwide VA; Oakland (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in real estate is seeking a Property Administrator to join their remote team. The role involves managing tenancy agreements, liaising with tenants and landlords, and ensuring compliance with legislation. Ideal candidates will have experience in property administration and strong organizational skills.

Qualifications

• Previous experience in property administration or lettings preferred.
• Familiarity with compliance requirements including AML and right-to-rent legislation.
• Proactive attitude and ability to work in a fast-paced environment.

Responsibilities

• Prepare and manage tenancy agreements and renewals.
• Serve as the main point of contact for tenants and landlords.
• Ensure properties comply with current legislation.

Skills

Organisational skills

Multitasking

Attention to detail

Education

Experience in property administration

Tools

Microsoft Office

Property management platforms

Job description

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Location: Remote

Job Type: Full-time

Schedule: Monday to Friday 8:45am – 5:30pm UK

Remuneration: R18 000

The Role

Our client is a well-established and forward-thinking real estate agency based in the UK, offering a full range of property services across sales, lettings, and property management. They pride themselves on delivering exceptional service to both landlords and tenants. They are seeking a reliable and detail-oriented Property Administrator to support their growing team.

Key Responsibilities

1. Administrative Support
   • Prepare and manage tenancy agreements and renewals.
   • Maintain records and databases, respond to telephone and email enquiries.
   • Schedule property viewings and inspections, and produce relevant correspondence and reports.
   • Book and manage appointments while delivering outstanding customer service.
2. Tenant and Landlord Liaison
   • Serve as the main point of contact for tenants and landlords.
   • Support tenants through the application and move-in process.
   • Keep landlords regularly informed of property updates and any arising issues.
   • Book inventories, manage check-outs, conduct property inspections, and ensure valid safety certification.
   • Process deposit returns and chase any outstanding rent.
3. Progress New Lets and Renewals
   • Collaborate with the team to prioritise and progress new lets and tenancy renewals.
   • Ensure all required documentation is completed, signed, and filed appropriately.
   • Oversee the progression of property sales to completion.
   • Maintain consistent communication with buyers, sellers, and solicitors.
   • Use platforms such as Street and Monday.com to track and manage the sales process.
4. Onboarding of New Properties
   • Draft and manage contracts for new listings, ensuring full compliance and accuracy.
   • Liaise with landlords and tenants to collect all necessary onboarding information.
5. Property Marketing
   • Assist in the creation and management of property listings.
   • Coordinate and track property viewings, and ensure all marketing materials are current and accurate.
6. Compliance and Documentation
   • Ensure all properties are compliant with current legislation, including conducting right-to-rent checks and reference verifications.
   • Maintain valid safety certificates for all properties prior to tenant move-ins.
   • Prepare “move-in” packs and provide appropriate notifications to tenants regarding inspections or maintenance.
7. Coordination and Communication
   • Ensure smooth communication between remote team members and the front-end office.
   • Resolve issues to enable the front-end team to focus on client development and business growth.
8. Remote Team Support
   • Assist remote colleagues during busy periods to maintain workflow and operational efficiency.
9. General Duties
   • Support ad-hoc office tasks as needed.
   • Participate in community initiatives and local projects as part of company involvement.

What We’re Looking For

1. Previous experience in property administration, lettings, or a similar role (preferred).
2. Strong organisational and multitasking skills.
3. Familiarity with property management platforms such as Street and Monday.com (desirable).
4. Proficient in Microsoft Office and other administrative tools.
5. Knowledge of lettings and sales compliance requirements, including AML and right-to-rent legislation.
6. A proactive, can-do attitude with strong attention to detail.
7. Ability to work both independently and collaboratively in a fast-paced environment.

Hardware Requirements:

1. Own a computer with Windows Pro 11 and at least an i5 processor. Needs at least 8GB RAM and a computer no older than 3 years old.
2. Install and maintain antivirus software.
3. Have a UPS/Backup Battery/alternative Power Source to manage power outages.
4. Fibre internet connection or at least 20mb download and 10mb upload speed.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Administrative

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