Property Administrator

Page Mechanical Group, Inc.; Idaho; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading real estate investment management firm seeks a dynamic Property Administrator for their Indianapolis office. The role involves managing a significant industrial space portfolio, ensuring exceptional tenant experiences, and providing comprehensive administrative support. Ideal candidates will have strong problem-solving abilities and effective communication skills, with a Bachelor's degree and relevant experience.

Benefits

Comprehensive medical insurance

401k with match

Paid parental leave

Professional development resources

Qualifications

• 3+ years related experience and training.
• Strong creative problem-solving skills.
• Effective written and oral communication skills.

Responsibilities

• Serve as first point of contact at the Indianapolis office.
• Provide exceptional customer service to tenants.
• Manage all routine office matters and support a team.

Skills

Problem Solving

Communication

Education

Bachelor’s degree in Business

Tools

Microsoft Suite

Yardi

Job description

Property Administrator – Indianapolis, IN

ARDEN LOGISTICS PARKS

Arden Group is a vertically integrated real estate investment management firm focused on equity and debt investments in the top 25 US MSA's. Founded in 1989, Arden Group has acquired approximately $7 billion of properties and assets managed in excess of $12 billion of commercial real estate assets.

Established by Arden Group in 2021 as a best-in-class logistics real estate operating platform, Arden Logistics Parks specializes in the acquisition, improvement and property management of light industrial business parks and industrial outside storage. Our real estate investment business operates a geographically diverse portfolio of more than 10 million square feet of last mile facilities in 12 highly sought-after markets of urban infill locations throughout the United States.

Recently listed as "Best Places to Work in PA" for 2024, our firm provides a supportive and exciting culture for our employees to challenge themselves and thrive. As a growing firm, we are looking for experienced team members with a passion for working in a high-growth environment. We value employees who are RESPONSIVE, TENANT-CENTRIC, and NIMBLE and we've created an environment for such employees to flourish as we continue to expand.

Position Overview

We are seeking a dynamic Property Administrator who will play a critical role in ensuring our Indianapolis portfolio consisting of approximately 1,208,645 million SF of industrial space runs smoothly while delivering exceptional tenant experiences. You'll be the face of our organization, ensuring tenants receive prompt, professional responses to their needs.

This position is based in our Indianapolis office and is not a remote position.

Responsibilities:

Office Management and Administration

• Serve as our first point of contact at our Indianapolis office, creating positive first impressions for visitors and callers.
• Provide exceptional customer service to co-workers, vendors, and clients, building strong relationships that support our tenant-centric values.
• Efficiently direct tenant questions and requests via phone and email, ensuring timely resolution of concerns.
• Provide comprehensive administrative support for a team of three employees, helping them maximize their effectiveness.
• Manage all routine office matters including phone systems, supply ordering, and maintaining a professional office environment for meetings and daily operations.
• Maintain team calendars for deadlines and events, ensuring nothing falls through the cracks.
• Draft defaults and other notices at Property Manager's direction with attention to detail and professionalism.

Property Operations

• Available as first point of contact to route emergency maintenance matters with urgency.
• Control operating cost, capital expenditures, and general and administrative costs.
• Maintain Facility Manager in Yardi by setting up and managing work orders by documenting and routing Tenant service requests through Facility Manager.
• Maintain tenant and vendor insurance reporting through our compliance partner.
• Request roof repair requests through our Roof Management platform.
• Prepare Move In checklist on Monday.com and assign responsibilities.
• Prepare Move out workbooks.
• Order welcome gifts for new tenants and arrange keys.

Accounting

• Run and distribute regularly scheduled A/R reports for the team.
• Maintain Lease Manager in Yardi and document all AR collection efforts in tenant record with guidance from Property Management
• Prepare AR adjustments and tenant billbacks.
• Timely coding of property invoices and checking for accuracy.
• Setting up new vendors (requesting COI and W9) in Yardi.
• Prepare monthly Commercial Billing Reports to ensure monthly rent billings are correct and prepare late fee and holdover rent report for PM to review.
• Set up and ensure accuracy of job codes and capital contracts in accounting system for unit rollovers and other property management driven capital projects in Construction Manager.
• Review accruals and submit to PM for final review.

Requirements / Qualifications:

• Bachelor’s degree from a four-year college or university in Business, Communications, or other related field; and 3+ years related experience and training; OR an equivalent combination of education and experience.
• Microsoft Suite: Calendar, Outlook, Word, Excel, Teams, etc. Yardi experience is a preferred.
• Strong creative problem-solving skills
• Effective written and oral communication skills

Benefit Offering

We offer competitive compensation packages, comprehensive medical, dental, vision, and life insurance, FSA and HSA, 401k with match, PTO, paid and floating holidays, paid parental leave, professional development resources, and company discounts.

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, genetic information, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The vision requirements include close vision and ability to focus. The employee may frequently lift and/or move up to 25 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.