Property Account Specialist - Renewals

Waterton Brand; Chicago (IL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Industry leading benefits

401K + match

Generous PTO & holidays

Tuition reimbursement

Career advancement

Job summary

Waterton is seeking a Property Accounts Specialist to support administrative renewal functions for multiple properties, using Yardi for property management. This is a remote position with a preference for Central and Mountain regions, based from the Chicago area.

Responsibilities include managing renewal notices, generating leases, and coordinating with residents and property teams to ensure timely renewals and accurate billing.

Qualifications

• Ability to prioritize multiple tasks efficiently.
• Ability to work well with others in a team environment.
• Basic understanding of multifamily housing principles.
• High school diploma or equivalent.

Responsibilities

• Provides residents with an approved form to sign and records the notice in the system; follows up with the resident afterward.
• Generates renewal batches for regional manager approval; delivers letters to residents and to the Community Manager.
• Daily follow ups via phone and email to aid through lease renewal execution.
• Tracks status with resident memos and ensures month-to-month fees are billed accurately and timely.
• Generates leases and sends to all leaseholders for signature; handles roommate additions/releases per policy.

Skills

Task prioritization

Team collaboration

Multifamily housing basics

Education

High school diploma

Job description

Chicago Corporate Office (or Remote)
Chicago, IL 60606, USA

Description

The Property Accounts Specialist assists with the administrative renewal functions for multiple Waterton properties. This role will be responsible for administering the lease renewal program, resident follow up and with other administrative tasks as assigned. Waterton utilizes Yardi for their property management software. This is a remote position and work location in the Central and Mountain regions are preferred.

Responsibilities

• Provides residents, who express interest in vacating, with an approved form to sign and records the notice in the system. Follows up with the resident once the notice is recorded and provides any next steps that may be required.
• Generates renewal batches for approval by the regional manager. Responsible for delivering letters to residents, via email and the portal, and to the Community Manager. May be required to assist with mail or certified delivery, where required.
• Responsible for daily follow ups, via phone and email, to residents to aide through lease renewal execution.
• Responsible for tracking status with resident memos and ensures month to month fees are billed accurately and timely to resident ledgers.
• Responsible for generating leases and sending to all leaseholders for signature, as well as following up until the lease is signed by all parties. Responsible for making roommate additions or releases to lease agreements, in accordance with company policy.

What You’ll Bring- Desired Skills and Experience

• Ability to prioritize multiple tasks efficiently
• Ability to work well with others in a team environment
• Basic understanding of multifamily housing principles
• High school diploma or equivalent

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including:

• Industry leading 12 weeks paid parental leave
• Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
• 401K + match
• Generous paid time off, volunteer time off, and paid holidays
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
• Commitment to job and career advancement

Typical Base Pay: $25-$30/hour. Pay may vary based on location and/or experience.

About Waterton

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 25 years Waterton remains passionate aboutdelivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to find the good and leave it better.

Waterton welcomes all.

Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.