Leasing Specialist

Waterton; Jacksonville (FL); On-site; USD 34,000 - 46,000; Full time

Job summary

Waterton in Jacksonville, FL is seeking a Leasing Specialist to sell and renew residential leases, tour the community, and follow up with prospective residents. You will provide exceptional customer service, close sales, and help build a sense of community across the property.

Strong teamwork, multi-tasking ability, and a background in sales or customer service are highly valued. A high school diploma or equivalent is required, and the role includes comprehensive benefits and a focus on resident

Qualifications

• High school diploma or equivalent.
• 1+ years of sales or customer service experience is a plus.
• Ability to work well in a team and multi-task in a fast-paced environment.

Responsibilities

• Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully.
• Provide exceptional customer service to current and prospective residents. Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
• Ensure leasing office, models, vacant units and common areas meet readiness standards.
• Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected.
• Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing and referrals to increase visibility of the community.

Skills

Teamwork

Multi-tasking

Customer service

Sales

Education

High school diploma or equivalent

Job description

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall, we are a collection of people who strive daily to “find the good and leave it better”.

Job Summary

As a Leasing Specialist, you will sell and renew residential apartment leases, tour the community, follow up with prospective residents, and prepare lease packages. Above all, you will have a strong drive to close the sale, exceed resident expectations by providing exceptional customer service, and build and/or maintain a true sense of community.

Your Impact and Job Responsibilities

• Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully.
• Provide exceptional customer service to current and prospective residents. Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
• Ensure leasing office, models, vacant units and common areas meet readiness standards.
• Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected.
• Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing and referrals to increase visibility of the community.

What You’ll Bring- Desired Skills and Experience

• Ability to work well with others in a team environment
• Ability to multi-task and adapt in a fast-paced work environment
• High school diploma or equivalent
• A minimum of one-year of sales or customer service experience is a plus!

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including:

• Competitive hourly compensation, leasing bonuses, and incentive program participation
• Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
• 401K + match
• Generous paid time off, volunteer time off, and paid holidays
• Industry leading 12 weeks paid parental leave
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
• Commitment to job and career advancement

Waterton welcomes all.

Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.