Propane Service Technician

Griffith Energy Services, Inc.; Frederick, Northern (MD, KY); Hybrid; USD 28,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Retirement Savings

Job summary

Griffith Energy Services, Inc. in Frederick, MD, is seeking a Propane Service Technician to service residential heating systems and equipment during in-home visits, delivering professional, friendly customer service as the face of the company.

You will perform installation, maintenance, and repair of propane systems, operate a service vehicle, and adhere to safety policies. CDL C or B with HazMat and Air Brake endorsements are required.

Qualifications

• High School Diploma or Equivalent; CTEP certification a plus.
• Prior experience servicing residential Air Conditioning and Heating equipment.
• Must have a valid CDL C or B with HazMat and Air Brake endorsements.
• Willingness to work outdoors in all weather and driving conditions.
• Ability to support our brand as an advocate.
• Must be able to work independently while safely maintaining a high level of performance.

Responsibilities

• Set, repair and maintain tanks and cylinders, install first stage line, conduct system tests and ready installation for inspection.
• Maintain service vehicle by reviewing maintenance record and perform pre/post trip inspections.
• Operate service vehicle in accordance with Company and government regulations.
• Deliver fuel as required and meet established performance standard metrics such as billable time, productivity and efficient usage of inventory and equipment.
• Ensure that Company and Government safety, policy and regulatory standards are met and maintain zero preventable accidents.
• Work a flexible schedule with afterhours emergency call outs.
• Communicate clearly and effectively to convey information to new and existing customers.
• Maintain a professional image and provide superior customer service.

Skills

Customer service

Education

High School Diploma or Equivalent

CTEP certification

Job description

Are you interested in taking your next career step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for highly skilled individuals to serve as Propane Service Technicians. You will provide our customers with expert service for their home heating systems and equipment.

In this role, you will effectively serve as the public face of our company as you make in-home service visits. Therefore, in addition to your technical expertise, you will also make use of your customer service talents. Shifts include days, nights, weekends, and holidays, with paid overtime. We offer competitive compensation and benefits for full time staff, as well overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!

Responsibilities:

As a Propane Service Technician, you will make service calls to customer homes and provide them with expert troubleshooting and repair service to a variety of equipment, particularly their heating systems. As you will be the main point of contact between the company and our customers, you will also maintain a professional and friendly image and serve as an advocate for the company and our brand.

Specific duties include:

• Set, repair and maintain tanks and cylinders, install first stage line, conduct system tests and ready installation for inspection. Purge propane cylinders and tanks, fill storage containers, perform basic outside leak repair.
• Maintain service vehicle by reviewing maintenance record and perform pre/post trip inspections. Secure truck and equipment consistent with security policy.
• Operate service vehicle in accordance with Company and government regulations. Follow dispatch policy, plan and procedures.
• Deliver fuel as required and meet established performance standard metrics such as billable time, productivity and efficient usage of inventory and equipment.
• Ensure that Company and Government safety, policy and regulatory standards are met and maintain zero preventable accidents. Maintain safety and compliance records.
• Work a flexible schedule with afterhours emergency call outs.
• Communicate clearly and effectively to convey information to new and existing customers.
• Maintain a professional image and provide superior customer service.
• Notify supervisor of any issues that might impact safety, customer satisfaction, productivity, and other established goals and standards.

Requirements:

As a Propane Service Technician, you will combine technical expertise with a personable, approachable, and helpful personality. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication and interpersonal skills as well as a commitment to providing the best and most responsive customer service.

Specific qualifications include:

• High School Diploma or Equivalent; CTEP certification a plus
• Prior experience servicing residential Air Conditioning and Heating equipment
  • Must have a valid CDL C or B with HazMat and Air Brake endorsements
  • Willingness to work outdoors in all weather and driving conditions
  • Ability to support our brand as an advocate
  • Must be able to work independently while safely maintaining a high level of performance

As a Propane Service Technician, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

• Medical coverage
• Retirement Savings

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Position Type

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $20.00 - $40.00

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.