Propane Inside Sales Associate

R.E. Michel Company, LLC; Davenport (IA); On-site; USD 45,846,528 - 63,038,976; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Employee Discount

Weekly Pay

Job summary

R.E. Michel Company, LLC in Davenport, IA is seeking a motivated Counter Sales 1 to join our inside sales team. You will answer calls, process orders, manage inventory, and maintain a clean, safe workplace.

Responsibilities include greeting customers, generating invoices, stocking, and handling cash payments and returns. A fast-paced environment requires accuracy and strong customer focus to ensure service excellence.

Qualifications

• Familiarity with propane system components and residential appliances.
• Ability to read invoices and stock numbers.
• Basic math and computer skills; Prophet 21 is a plus.

Responsibilities

• Greet customers and process orders in person and by phone.
• Generate invoices and documents using the computer system.
• Unload orders, stock inventory, and perform checks.
• Handle payments, returns, and warranties accurately.

Skills

Customer service

Propane systems

Product knowledge

Basic math

Invoices & inventory

Tools

Prophet 21

MS Office

Job description

Job Title: Counter Sales 1 Full Time/Non-Exempt Location: Davenport, IA Reports To: Branch Manager

We are seeking a motivated, customer‑focused individual for our inside sales team. The role involves answering calls, processing orders, managing inventory, and ensuring a clean, safe workplace.

Key Responsibilities

• Deliver outstanding customer service by greeting, assisting, and processing customer orders in person and by phone.
• Generate invoices and other documents using our computer system.
• Unload orders to stock warehouse and assist with inventory checks.
• Accurately handle cash, credit card payments, returns, and warranties.

Qualifications

• Familiarity with key parts of a propane system such as tanks, regulators, valves, fittings, hoses, and connectors.
• Understanding of appliances that use propane (e.g., furnaces, water heaters, space heaters, ranges) and how they function within residential settings.
• Comfortable with propane‑related terms and product names to assist customers in selecting compatible parts and equipment.
• Basic math and computer skills (experience with Prophet 21 and MS Office is a plus).
• Ability to read invoices, stock numbers, and identify the correct product.

Work Environment

Fast‑paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement, and lifting during physical loading/unloading of trucks and stocking. The employee may be exposed to extreme cold and extreme heat. This is a safety‑sensitive position.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Prescription Plans
• Wellness Discounts through Blue365
• Access to 24‑Hour Nurse Advice Hotline
• Employee Assistance Program
• 401(k)
• Life and AD&D Insurance
• Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents
• Short‑ and Long‑term disability
• Critical Illness/Accident Insurance/Hospital Indemnity Insurance
• Employee Discount
• Employee Uniform Program
• Access to Working Advantage - Discounts on Entertainment, Shopping and other
• Access to LifeMart - Discounts on Hotels, Apple Products and other
• Career Advancement Opportunities & On‑site training courses
• Weekly Pay - Every Friday