Propane Service Tech/Energy Relief and Service

FS System; Dubuque (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Fully Funded Pension

401(k) Employer Match

HSA & Employer Contributions

Life Insurance

Disability

Identity Protection

Job summary

Three Rivers FS Company in Dubuque, IA is hiring a Propane Service Technician and Delivery specialist. You will install LP tanks, test systems for leaks, and handle service requests with a focus on customer satisfaction.

You will assist in propane sales and delivery activities while upholding safety standards and driving reliable service. This role requires a technical background in LP equipment, the ability to read diagrams, and flexibility to work on-call during peak seasons.

Qualifications

• Requires a technical degree or certification in commercial/industrial mechanics, electricity, and electronics.
• 5+ years of service-related work experience preferred.

Responsibilities

• Install LP tanks, lines, regulators and LP equipment per code.
• Test LP systems for leaks and deliver LP cylinders.
• Respond to service requests, leaks, and complaints promptly.
• Assist propane sales and delivery personnel as needed.
• Maintain customer satisfaction and promote products.

Skills

Customer service

Blueprints

Education

Technical degree

Tools

Office computers

Job description

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Propane Service Tech/Energy Relief and Service - Three Rivers FS - Dubuque, IA

Company: Three Rivers FS Company

State: IA

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability of the company, their owners, and their customers, while enacting to help the environment and the greater good.

Propane Service Technician and Delivery

Department: Propane JOB CODE: M00540014

Prepared Date: January 2022

PURPOSE AND SUMMARY STATEMENT

Deliver, install, service, and warranty repair customer propane equipment. Record transactions on customer deliveries and installs, assist in collecting accounts, handle complaints and obtain customer signatures on receipt for pickup or delivery.

ESSENTIAL JOB FUNCTIONS

Install LP tanks, lines, regulators and LP equipment according to code for customers.

Test LP systems for leaks and deliver LP cylinders.

Respond to and resolve service requests, leak report and complaints.

Assist propane sales and delivery personnel as needed or as a relief delivery driver.

Assist in collecting accounts and contracting of LP, handle complaints promptly.

Ensure customer satisfaction by promoting good relations; assist in product selection and advise on the use and application of products sold.

Complete and turn in daily sales reports and do inventory of LP products and equipment.

Inform customers of new products or services and communicate sales leads to energy salesperson.

Adhere to the uniform policy and maintain the appropriate professional image.

Work additional hours to meet season demands. Allow for flexibility in work schedule in order to ensure order completion.

Adhere to the company environmental, health, and safety policies and do require safety training.

Supports and contributes to total company goals and objectives through collaboration efforts.

Responsible for maintaining the assigned vehicle according to company standards, adheres to the uniform policy, and maintains the appropriate professional image.

Exercise initiative or, as directed, perform additional duties to meet the needs of the organization.

Follows OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned by manager.

Supervisory Responsibilities

Positions at this level have no formally assigned supervisory responsibility. Employees are responsible only for the performance of their own assigned work.

REQUIREMENTS

Normally requires a technical degree or certification in commercial/industrial mechanics, electricity, and electronics or the equivalent thereof, and 5 years or more of service-related work experience to demonstrate knowledge of commercial/industrial services and installations.

Ability to read and interpret site plans, blueprints, and schematic drawings as well as regulatory manuals and materials.

Ability to work extended hours and on-call as business conditions warrant

Occasionally exposed or required to:

• Extreme weather conditions (hot, cold, wet, snow, ice, etc.)
• Working conditions may include dust, fumes, chemicals, and electrical hazards with appropriate safety measures
• May be required to work at varying heights
• Lift 51 - 70 lbs.

Certificates, Licenses Registrations

Appropriate driver’s license, CDL with Hazmat, Tank and air brakes. Must pass required CEPT schooling. Employee must be insurable to operate required vehicles.

Materials, Equipment and Software Used

General knowledge of office computers and operating systems.

We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.

Employment is contingent on, among other things, receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

...

SECURING YOUR FUTURE, ONE BENEFIT AT A TIME.

Our benefits packages aredesigned to support every aspect of our employees' well-being-from health plans to life insurance, robust retirement plans, and more.We provide benefits that meet their needs today while also ensuring a secure future.

Offerings may include, but are not limited to:

UNITED STATES:

• Fully Funded Pension*
• 401(k) & Employer Match
• HSA & Employer Contributions
• Life Insurance
• Disability
• Identity Protection

*The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match.

**Some benefits are subject to the hiring company.

CANADA:

• RRSP
• Life Insurance
• Disability

*Benefit eligibility may be dependent on employment type

Nearest Major Market: Dubuque
Job Segment: Testing, Electrical, Logistics, Technology, Engineering, Operations