Inside Sales Representative Propane / Ag

Fairbank; Wichita (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Fairbank seeks an Inside Sales Representative in Wichita, KS to serve as the frontline link with customers. You’ll handle order entry, product guidance, and daily support across our fertilizer storage and application equipment, propane systems, and related offerings.

You will engage ag producers, contractors, industrial clients, and individuals by phone, email, and digital channels, build relationships, drive revenue, and coordinate with internal teams to ensure an outstanding customer

Qualifications

• High school diploma or GED required.
• Prior inside sales, customer service, or technical sales experience preferred.
• Background in propane equipment preferred.

Responsibilities

• Assist customers by identifying product needs, processing sales orders, and pulling parts to fulfill orders.
• Identify, research, and qualify prospective customers from inbound inquiries, trade shows, online leads, dealer networks, and business directories.
• Make outbound followup calls and emails; respond to inbound calls and convert inquiries into sales.
• Provide product demonstrations and highlight key features and benefits.
• Prepare accurate quotes, pricing, and order documentation.
• Provide delivery estimates based on current production and shipping schedules.
• Maintain customer relationships through regular communication and followup.
• Enter and maintain customer and sales data in CRM or database systems.
• Partner with outside sales to keep account activities and materials current.
• Investigate and help resolve customer concerns, including shipping or delivery issues.
• Represent the company at trade shows or industry events as needed.
• Follow safety policies and maintain a clean, professional appearance.

Skills

Inside sales experience

Customer service

Communication skills

Basic math

Education

High school diploma or GED

Tools

CRM

Office software

Job description

The Inside Sales Representative is the frontline connection between Fairbank and our customers—bringing energy, expertise, and solutions to every interaction. In this fast-paced role, you’ll be the trusted resource for order entry, product guidance, and day-to-day support across our full portfolio, including fertilizer storage and application equipment, propane systems. You’ll engage with ag producers, contractors, industrial businesses, and individual customers through phone, email, and digital channels, delivering exceptional service while collaborating with internal teams to drive revenue, build relationships, and ensure an outstanding customer experience.

Position Requirements

Essential Duties and Responsibilities

• Assist customers by identifying product needs, processing sales orders, and pulling parts to fulfill orders.
• Identify, research, and qualify prospective customers from inbound inquiries, trade shows, online leads, dealer networks, and business directories.
• Make outbound followup calls and emails; respond to inbound calls and convert inquiries into sales.
• Provide product demonstrations and highlight key features and benefits.
• Prepare accurate quotes, pricing, and order documentation.
• Provide delivery estimates based on current production and shipping schedules.
• Maintain customer relationships through regular communication and followup.
• Enter and maintain customer and sales data in CRM or database systems.
• Partner with outside sales to keep account activities and materials current.
• Investigate and help resolve customer concerns, including shipping or delivery issues.
• Represent the company at trade shows or industry events as needed.
• Follow safety policies and maintain a clean, professional appearance.

Qualifications

Education and Experience

• High school diploma or GED required.
• Prior inside sales, customer service, or technical sales experience preferred.
• Prefer candidate to have background in propane equipment

Skills and Competencies

• Ability to read and understand instructions, correspondence, and product information.
• Strong written and verbal communication skills.
• Basic math skills (percentages, ratios, and simple calculations).
• Ability to follow instructions, troubleshoot issues, and make sound decisions.
• Proficiency with computers and common business software (email, CRM, spreadsheets, word processing).

Physical Requirements

• Frequently required to sit, talk, hear, and use hands for typing or handling materials.
• Occasionally required to stand, walk, and reach with hands and arms.
• Must be able to lift and carry up to 40 pounds safely.
• Vision requirements include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
• Comply with all safety guidelines and use proper equipment when performing physical tasks.

Work Environment

• Work is typically performed in an indoor office or warehouse environment.
• Noise levels are generally moderate.
• Employees are expected to follow all safety standards and procedures.

Location: 989 W. Steeple Bay Parkway, Wichita, KS 67217

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Pre-Employment Screening

All candidates selected for employment are required to successfully complete pre-employment screening. This may include, but is not limited to, a criminal background check, drug screening, and a motor vehicle record (MVR) review for positions requiring the operation of company or personal vehicles. Professional reference checks may also be conducted. All screenings are performed in accordance with applicable federal, state, and local laws.

Candidates are subject to pre-employment criminal background check, drug screening, and DMV/MVR record review, along with possible reference checks.

Disclaimer

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of duties, responsibilities, or qualifications. The company reserves the right to amend this description at any time.

EOE Statement

The company is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local law.