Promotora (Full-Time / Part-Time)

Via Care Community Health Center; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Via Care Community Health Center is seeking a Promotora to act as a trusted community advocate, connecting individuals and families to healthcare services and resources. You will lead outreach, provide health education, enroll participants, and support access to primary care, dental, behavioral health, women's health, senior services, and urgent care.

This role emphasizes culturally responsive communication, collaboration with local partners, and maintaining program records while upholding HIPAA

Qualifications

• Experience delivering culturally responsive health education.
• Ability to conduct community outreach activities.
• Ability to build relationships with diverse community partners.
• Knowledge of healthcare services and enrollment processes.
• HIPAA compliance and confidentiality.

Responsibilities

• Provide culturally responsive health education to individuals and families.
• Conduct community outreach to promote Via Care's services.
• Build relationships with schools, local businesses, faith-based organizations, housing sites, and community-based organizations.
• Recruit participants for health education activities and programs.
• Represent Via Care at health fairs, community events, educational workshops, and outreach activities.
• Assist community members in accessing healthcare services, including primary care, dental, behavioral health, women's health, senior services, and urgent care.
• Support patient enrollment and registration efforts, including appointment scheduling and referrals.
• Conduct outreach calls and follow-up activities to encourage participation in services and programs.
• Distribute educational materials and promote awareness of Via Care programs and services.
• Maintain accurate records of outreach activities, contacts, referrals, and event participation.
• Collaborate with Outreach and Enrollment staff to identify opportunities for community engagement and growth.
• Participate in trainings, staff meetings, and outreach events.
• Maintain confidentiality and HIPAA requirements.

Skills

Cultural competency

Community outreach

Health education

Job description

Job Summary

The Promotora serves as a trusted community advocate and representative of Via Care, helping connect individuals and families to healthcare services and resources. Through outreach, health education, and enrollment support, the Promotora builds relationships within the community, promotes awareness of Via Care's programs and services, and assists community members in accessing care. This role plays an important part in improving health awareness and connecting underserved communities to available healthcare and support services.

Duties And Responsibilities

• Provide culturally responsive health education to individuals and families on topics that support overall health and wellness.
• Conduct community outreach activities to promote Via Care's healthcare services and programs.
• Build and maintain positive relationships with community members, schools, local businesses, faith-based organizations, housing sites, and community-based organizations.
• Recruit participants for health education activities, enrollment events, and community programs.
• Represent Via Care at health fairs, community events, educational workshops, and outreach activities.
• Provide culturally responsive health education and information regarding available healthcare services, including primary care, dental, behavioral health, women's health, senior services, and urgent care.
• Assist community members in accessing healthcare services, community resources, and preventive care programs.
• Support patient enrollment and registration efforts, including appointment scheduling and referrals as needed.
• Conduct outreach calls and follow-up activities to encourage participation in services and community programs.
• Distribute educational materials and promote awareness of Via Care programs and services.
• Maintain accurate records of outreach activities, contacts, referrals, and event participation.
• Collaborate with Outreach and Enrollment staff to identify opportunities for community engagement and growth.
• Participate in required trainings, staff meetings, and outreach events.
• Maintain confidentiality and comply with organizational policies and HIPAA requirements.
• Perform other duties as assigned.