Outreach Specialist-Promesa

CentroMed; San Antonio (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

CentroMed in San Antonio, TX is seeking an outreach-focused professional to identify potential clients for health services and inform the public about available programs. Under supervision, you will lead aggressive field outreach rather than office visits.

Duties include community outreach at homes, schools, churches, and health fairs; follow-up with clients by phone, mail, and in person; posting informational materials; staying informed about services; perform other duties as assigned.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Outreach, customer relations and/or community based programs; one-to-one interactions with clients.
• Bilingual English/Spanish preferred.

Responsibilities

• Performs outreach in the community at homes, schools, churches, agency sites and at health fairs.
• Follow up with clients through phone, mail, and in person; maintain documentation on clients and activities.
• Post informational posters, flyers and brochures at local stores, community centers, schools and churches.
• Maintains knowledge of programs and services available to clients/patients.
• Performs other duties as assigned.

Skills

Outreach experience

Customer relations

Bilingual English/Spanish (preferred)

Education

High school diploma or equivalent

Job description

Description

JOB SUMMARY:

Primarily responsible for identifying potential clients for Promesa Medical Care Center. Inform the public about all services and programs available. Under the direction of the supervisor, maintains an aggressive outreach effort by meeting clients in the field rather than in traditional settings.

DUTIES AND RESPONSIBILITIES:

Performs outreach in the community at such places as homes through door-to-door interaction, schools, churches, agency sites and at various health fairs.

Follow up with clients through phone, mail, and door to door. Must be able to keep proper documentation on clients and activities.

Post informational posters, flyers and brochures at local stores, community centers, schools and churches.

Maintains well informed of programs and services available to clients/patients.

Performs other duties as assigned.

PERFORMANCE STANDARDS:

The Director of Development will perform annual evaluations using the Performance Evaluation CDB Form No. 1006c (Rev. 2/94) wherein a satisfactory overall rating is considered a minimally acceptable level of performance.

Requirements

QUALIFICATIONS:

Education: High school diploma or equivalent

Experience: Previous experience working in community outreach, customer relations and/or community based programs. Previous experience working and communicating with people on a one-to-one basis.

Other: Bilingual English/Spanish preferred.

Must have dependable transportation, Texas Driver’s license and auto liability insurance

PHYSICAL REQUIREMENTS:

Must be able to perform the essential functions of the position.

Must be able to meet the attendance requirements of the position.

Must not pose a threat to the health or safety of other individuals in the workplace.

Physical ability to lift up to 20 pounds unassisted.

Must be able to deliver excellent customer service, externally and internally