Promotions Coordinator

Presque Isle Downs Casino; Millcreek Township (PA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance (including Vision and

Dental!

401k with Company Match – 100% vested

Company Stock Purchase Plan

Team Member Engagement

Team Member Referral Plan

Job summary

Presque Isle Downs & Casino, located off I-90 in Erie, PA, is seeking a Promotions Coordinator to join our team. This role blends on-floor guest interaction with office tasks to execute promotions and events that drive excitement and participation.

The ideal candidate has a high school diploma, customer service background, and comfort with Microsoft Office; knowledge of gaming rules is a plus and timely execution is essential.

Qualifications

• High School Diploma or equivalent. Prior customer service experience required.
• Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.

Responsibilities

• Completes logs and other paperwork as required.
• Possesses knowledge of events and activities within the Erie community and on property.
• Possess a thorough knowledge of all amenities on property to actively market those amenities.
• Implementing promotions and events in accordance to promotional rules and guidelines.
• Perform casino announcements in a clear, concise, upbeat manner.
• Assist the Casino Hosts service guests through issuing comps, player cards, and general account servicing.

Skills

Customer service

Event promotion

Communication

Education

High School Diploma

Tools

Microsoft Office

Job description

Career Opportunities: Promotions Coordinator (4824)

Presque Isle Downs & Casino, conveniently located off of I90 in Erie, PA, features table games, slots, sportsbook, entertainment, live thoroughbred horse racing, and year-round simulcast racing. The casino features the latest technology and amenities designed for guest comfort and expectations. The property features three restaurants, including two award-winning restaurants - Churchill’s Bourbon & Brew and LBV Steakhouse. If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER.

Benefits of being a PID team member…

• Health insurance (including Vision and Dental!) the first of the month following 30 days of employment for regular FT Team Members
• Accrual of Paid Time Off for FT and PT
• 401k with Company Match – 100% vested at sign up
• Company Stock Purchase Plan
• Team Member Engagement
• Team Member Referral Plan

JOB SUMMARY

Join the Fun as a Promotions Coordinator at Presque Isle Downs & Casino!

Are you ready to bring your energy and creativity to a dynamic team? As a Promotions Coordinator, you’ll be at the heart of our exciting events and promotions, engaging with guests and ensuring unforgettable experiences. Your day will be a mix of lively interaction on the Casino floor and focused office time to handle various tasks.

If you’re detail-oriented, thrive in a fast-paced environment, and love making connections, this is your chance to shine!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Completes logs and other paperwork as required.
• Possesses knowledge of events and activities within the Erie community and on property in order to provide information as requested by guests.
• Possess a thorough knowledge of all amenities on property in order to actively market those amenities to guests.
• Implementing promotions and events in accordance to promotional rules and guidelines.
• Perform casino announcements in a clear, concise, upbeat manner.
• Possesses an engaging personality that is detail oriented and able to complete tasks and meet deadlines in a highly time sensitive environment.
• Assist the Casino Hosts service guests through issuing comps, player cards, and general account servicing.
• Other duties may be assigned.

REQUIRED SKILLS AND ABILITIES

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE ABILITY

Ability to read and interpret documents such as safety rules and instructions, and procedure manuals. Ability to speak effectively before groups of customers.

MATH ABILITY

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

Microsoft Office experience required.

CERTIFICATES AND LICENSES

Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.

EDUCATION AND EXPERIENCE

EDUCATION AND EXPERIENCE

High School Diploma or equivalent. Prior customer service experience required.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is moderate. Candidate will be exposed to smoke when on the casino floor and in the Cage. Candidate must possess good interpersonal skills, be organized, and be able to work in a fast-paced and demanding environment. Candidate will be exposed to all types of weather.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidate will frequently be required to walk, stand, use hands and reach with hands and arms. Candidate will occasionally climb stairs. Candidate will occasionally sit. Candidate is frequently required to talk and hear. Occasional lifting up to 25 lbs. is required. Specific vision requirements include close vision, distance vision and the ability to adjust focus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We are an equal opportunity employer.