Promotional Products Coordinator

Impact-Solutions; Lansing (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and company holidays

401(k) opportunities

Professional development and training

Collaborative team environment

Job summary

Impact Solutions is seeking a Promotional Products Coordinator to support the sales team by researching promotional products, developing recommendations, and coordinating project details. The role requires creativity, organization, and strong customer service to manage vendor communications effectively.

Key duties include preparing research proposals, coordinating samples, and maintaining supplier records while supporting marketing initiatives and product catalogs.

Qualifications

• Associate degree in Business, Marketing, Communications, or related field or equivalent experience.
• Experience in promotional products, marketing, customer service, sales support, purchasing, or project coordination preferred.
• Proficiency with Microsoft Office and collaboration tools.

Responsibilities

• Research promotional products based on client goals, event themes, branding, and budgets.
• Develop creative product recommendations and coordinate vendor communications.
• Prepare presentations and research proposals for the sales team.
• Coordinate product sample requests, orders, and shipments.
• Maintain accurate research logs and supplier records.
• Support sales with catalogs, displays, and sample inventory.

Skills

Time management

Written and verbal communication

Multitasking

Attention to detail

Customer service

Creative problem solving

Microsoft Office

AS I, ESP familiarity

Education

Associate degree or equivalent experience

Tools

Microsoft Office

Microsoft Teams

Web-based applications

ASI

ESP

Job description

Position Summary

The Promotional Products Coordinator serves as a vital resource for our sales team by researching promotional products, developing innovative recommendations, coordinating project details, and managing vendor communications. This role requires a combination of creativity, organization, attention to detail, and exceptional customer service.

Key Responsibilities

Promotional Product Research & Sourcing

• Research promotional products based on client goals, event themes, branding initiatives, and budgets.
• Develop creative product recommendations that deliver unique and impactful solutions.
• Utilize ASI, ESP, and supplier networks to source products and identify innovative options.
• Stay current with industry trends, new product releases, and supplier offerings.

Project Coordination

• Prepare promotional product presentations and research proposals for the sales team.
• Coordinate product sample requests and orders.
• Monitor sample shipments, returns, and associated expenses.
• Track project timelines and provide regular status updates.
• Maintain accurate research logs, project documentation, and supplier records.

Vendor & Supplier Management

• Serve as the primary liaison with suppliers and vendors.
• Obtain product information, pricing, lead times, and availability.
• Build and maintain positive vendor relationships to support client needs.

Sales & Marketing Support

• Assist with promotional product website tools and marketing initiatives.
• Manage promotional product catalogs, displays, and sample inventory.
• Support the sales team in delivering exceptional customer experiences and successful project outcomes.

Qualifications

Preferred

• Associate degree in Business, Marketing, Communications, or a related field; equivalent experience will be considered.
• Previous experience in promotional products, marketing, customer service, sales support, purchasing, or project coordination.

Required Skills

• Excellent organizational and time-management abilities.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• High attention to detail and strong follow-through.
• Proficiency with Microsoft Office, Microsoft Teams, and web-based applications.
• Ability to learn ASI, ESP, and supplier-specific systems.
• Creative problem-solving skills and a passion for helping customers find the right solutions.

What Makes You a Great Fit

• Positive, team-oriented attitude.
• Self-motivated, dependable, and adaptable.
• Naturally curious and eager to learn about emerging trends and products.
• Strong customer-service mindset.
• Ability to work independently while collaborating effectively with sales, operations, and vendors.

Benefits

• Compensation starts at $40,000 - $50,000
• Health, dental, and vision insurance
• Paid time off and company holidays
• 401(k) opportunities
• Professional development and training
• Collaborative and supportive team environment

Impact Solutions is an Equal Opportunity Employer and values a diverse workforce committed to serving our clients with excellence.