Promotional Products Coordinator

Impact Solutions MI; Lansing (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Professional development

Team environment

Job summary

Impact Solutions MI is seeking a Promotional Products Coordinator to support the sales team with research, sourcing, and coordination of promotional programs that align with client goals and budgets.

You will manage vendor communications, track samples and orders, and help deliver creative, client-focused solutions while maintaining meticulous records, timely status updates, and organized project documentation.

Qualifications

• Associate degree in Business, Marketing, Communications or related field; equivalent experience considered.
• Previous experience in promotional products, marketing, customer service, sales support, purchasing, or project coordination.

Responsibilities

• Research promotional products based on client goals, event themes, branding initiatives, and budgets.
• Develop creative product recommendations that deliver unique and impactful solutions.
• Utilize ASI, ESP, and supplier networks to source products and identify innovative options.
• Stay current with industry trends, new product releases, and supplier offerings.
• Prepare promotional product presentations and research proposals for the sales team.
• Coordinate product sample requests and orders.
• Monitor sample shipments, returns, and associated expenses.
• Track project timelines and provide regular status updates.
• Maintain accurate research logs, project documentation, and supplier records.
• Serve as the primary liaison with suppliers and vendors.
• Obtain product information, pricing, lead times, and availability.
• Build and maintain positive vendor relationships to support client needs.
• Assist with promotional product website tools and marketing initiatives.
• Manage promotional product catalogs, displays, and sample inventory.
• Support the sales team in delivering exceptional customer experiences and successful project outcomes.

Skills

Organization

Communication

Time management

Attention to detail

MS Office

MS Teams

Web-based applications

AS I / ESP systems

Creative problem-solving

Education

Associate degree in Business/Marketing/Communications

Tools

ASI

ESP

Supplier systems

Job description

Position Summary

The Promotional Products Coordinator serves as a vital resource for our sales team by researching promotional products, developing innovative recommendations, coordinating project details, and managing vendor communications. This role requires a combination of creativity, organization, attention to detail, and exceptional customer service.

Key Responsibilities

Promotional Product Research & Sourcing

• Research promotional products based on client goals, event themes, branding initiatives, and budgets.


• Develop creative product recommendations that deliver unique and impactful solutions.


• Utilize ASI, ESP, and supplier networks to source products and identify innovative options.


• Stay current with industry trends, new product releases, and supplier offerings.

Project Coordination

• Prepare promotional product presentations and research proposals for the sales team.


• Coordinate product sample requests and orders.


• Monitor sample shipments, returns, and associated expenses.


• Track project timelines and provide regular status updates.


• Maintain accurate research logs, project documentation, and supplier records.

Vendor & Supplier Management

• Serve as the primary liaison with suppliers and vendors.


• Obtain product information, pricing, lead times, and availability.


• Build and maintain positive vendor relationships to support client needs.

Sales & Marketing Support

• Assist with promotional product website tools and marketing initiatives.


• Manage promotional product catalogs, displays, and sample inventory.


• Support the sales team in delivering exceptional customer experiences and successful project outcomes.

Qualifications

Preferred

• Associate degree in Business, Marketing, Communications, or a related field; equivalent experience will be considered.


• Previous experience in promotional products, marketing, customer service, sales support, purchasing, or project coordination.

Required Skills

• Excellent organizational and time-management abilities.


• Strong written and verbal communication skills.


• Ability to manage multiple projects and deadlines simultaneously.


• High attention to detail and strong follow-through.


• Proficiency with Microsoft Office, Microsoft Teams, and web-based applications.


• Ability to learn ASI, ESP, and supplier-specific systems.


• Creative problem-solving skills and a passion for helping customers find the right solutions.

What Makes You a Great Fit

• Positive, team-oriented attitude.


• Self-motivated, dependable, and adaptable.


• Naturally curious and eager to learn about emerging trends and products.


• Strong customer-service mindset.


• Ability to work independently while collaborating effectively with sales, operations, and vendors.

Benefits

• Compensation starts at $40,000 - $50,000


• Health, dental, and vision insurance


• Paid time off and company holidays


• 401(k) opportunities


• Professional development and training


• Collaborative and supportive team environment