Promotional Products Coordinator

INNOWAVE MARKETING GROUP; Burlingame (CA); Remote; USD 55,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Voluntary life insurance

401(k)

Paid holidays

Generous PTO policy

Company-provided equipment

Fully remote designation

Job summary

INNOWAVE MARKETING GROUP is seeking a Promotional Products Coordinator to link the sales team with decorators and manufacturers, translating client ideas into finished products. You will gather specifications, manage design proofs, and liaise with vendors to meet timelines.

The role emphasizes strong design judgment, PowerPoint/Adobe proficiency, and diplomacy in client communications. Remote-friendly, with some travel to industry shows as needed.

Qualifications

• 5 years experience in the promotional products space, preferably for a promotional products distributor or in a role where sourcing imprinted promotional products was your primary job.
• Familiarity with multiple methods of decoration, including embroidery, screen printing, sublimation, silk screening, engraving, deboss, emboss, 4-color process, and direct-to-garment.
• A firm understanding of the promotional products industry and ASI pricing methodologies.
• Full understanding of sourcing using promotional products industry sourcing platforms such as ASI ESP, SAGE or similar.
• Ability to source promotional products on a continuous basis with both ASI and NON- ASI vendor partners as required.
• Solid experience in all stages of design approval, including selection of the proper design method, design proofing, customer sign-off of designs, etc.
• Basic proficiency with Microsoft PowerPoint
• Graphic design experience a plus
• Experience in the casino/gaming industry a plus, but not required
• Ability to multi-task and switch priorities as needed
• Empathic with the ability to resolve client issues diplomatically and without putting the client’s continued relationship with the company at risk
• Limited travel to Promotional products industry shows such as PPAI, ASI Orlando or similar to further industry knowledge and further vendor relationships may be required
• Limited travel to help with events is a possibility, but not a requirement of the position
• Acute attention to detail
• Self-motivated and able to thrive in a results-driven environment

Responsibilities

• Obtain specifications for the customization needed from the sales team, including logos, draft artwork, and specific verbiage.
• If necessary, design, or work with a graphic designer, to create a design for the client.
• Determine the most appropriate design method to be used, taking into consideration the design details and substrate to be used, production time, budget, and other criteria.
• Present the design and digital product proofs to the client using Microsoft PowerPoint, ESP, or other tools. Adobe Creative Suite required.
• Modify the design as needed. This stage may require strong resolutions skills if the customer is upset, as well as the ability to interpret unclear instructions from customers and think outside the box.
• Work with the decorator and/or manufacturer to obtain a proof of the product for final approval by the customer.
• Ensure production timelines are being met and deliverables are received according to specified deadlines.

Skills

Promotional products experience

Graphic design

PowerPoint proficiency

Sourcing across vendors

Diplomacy and client relations

Tools

ASI ESP

SAGE

Adobe Creative Suite

Microsoft PowerPoint

Job description

We are seeking a Promotional Products Coordinator to be the link between the sales team serving our clients and the decorators or manufacturers. This person will be key in developing a client’s draft idea for customization into a finished product.

Pay range:

$55,000-58,000/salary

Core Job Responsibilities May Include the Following

• Obtain specifications for the customization needed from the sales team, including logos, draft artwork, and specific verbiage.
• If necessary, design, or work with a graphic designer, to create a design for the client.
• Determine the most appropriate design method to be used, taking into consideration the design details and substrate to be used, production time, budget, and other criteria.
• Present the design and digital product proofs to the client using Microsoft PowerPoint, ESP, or other tools. Adobe Creative Suite required.
• Modify the design as needed. This stage may require strong resolutions skills if the customer is upset, as well as the ability to interpret unclear instructions from customers and think outside the box.
• Work with the decorator and/or manufacturer to obtain a proof of the product for final approval by the customer.
• Ensure production timelines are being met and deliverables are received according to specified deadlines.

Knowledge, Skills, and Abilities:

• 5 years experience in the promotional products space, preferably for a promotional products distributor or in a role where sourcing imprinted promotional products was your primary job.
• Familiarity with multiple methods of decoration, including embroidery, screen printing, sublimation, silk screening, engraving, deboss, emboss, 4-color process, and direct-to-garment.
• A firm understanding of the promotional products industry and ASI pricing methodologies.
• Full understanding of sourcing using promotional products industry sourcing platforms such as ASI ESP, SAGE or similar.
• Ability to source promotional products on a continuous basis with both ASI and NON- ASI vendor partners as required.
• Solid experience in all stages of design approval, including selection of the proper design method, design proofing, customer sign-off of designs, etc.
• Basic proficiency with Microsoft PowerPoint
• Graphic design experience a plus
• Experience in the casino/gaming industry a plus, but not required
• Ability to multi-task and switch priorities as needed
• Empathic with the ability to resolve client issues diplomatically and without putting the client’s continued relationship with the company at risk
• Limited travel to Promotional products industry shows such as PPAI, ASI Orlando or similar to further industry knowledge and further vendor relationships may be required.
• Limited travel to help with events is a possibility, but not a requirement of the position
• Acute attention to detail
• Self-motivated and able to thrive in a results-driven environment

Residency Requirements:

• For remote roles, must be located in one of the 50 states of the United States or Washington DC
• Sponsorship is not available

Core Values:

• Accountability
• Delivering excellence
• Integrity
• Attention to detail
• Follow up and follow through
• Client centric service

Benefits for Full-Time Employees:

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Voluntary life insurance
• 401(k)
• Paid holidays
• Generous PTO policy
• Company-provided equipment
• Positions designated as remote are fully and permanently remote

About Innowave Marketing Group:

• Innowave Marketing Group provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives and consumer promotions. Casino programs include loyalty points programs, VIP shopping events and retail store projects
• We participate in E-Verify.

Inclusiveness:

• We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status