ProMail Production Mail and Printing Assistant

The Providence Center; Cranston (RI); On-site; USD 32,000 - 52,000; Full time

Job summary

The Providence Center is hiring a Production Assistant to organize and coordinate printing and mailing projects, using Promail, CNE Printing Systems, and standard office software. You will help meet customer and department timelines through hands-on work and supervision of tasks as needed.

Responsibilities include assembling mailings, processing files in Excel/Word, planning capacity, and maintaining quality standards while building strong relationships with customers and the post office.

Qualifications

• High School diploma or GED required.
• 6–12 months of related experience.
• Ability to read and write and verify numbers.
• Proficient with postal rules and equipment.

Responsibilities

• Assemble mailings and fulfillment projects.
• Coordinate daily orders and capacity planning.
• Process customer files using Excel and Word.
• Supervise equipment operation.
• Maintain quality standards per customer specs.
• Develop relationships with customers and post office.

Skills

Reading & writing

Postal regulations

Excel

Word

Attention to detail

Education

High School diploma or GED

Tools

Promail

CNE Printing Systems

Bulk Mailer

Mail Shop

Job description

Job Summary

The Production Assistant organizes, coordinates and helps process all printing/mailing projects in order meet customers/department timelines. This is done using computer programs, equipment, as well as manual labor when needed.

Duties & Responsibilities

• Assemble mailings and fulfillment projects. May participate in hand assembly or supervision of assembly that may include folding, inserting, tabbing, sealing, affixing postage, matching names and addresses on personalized mailings, collating, stapling, etc.
• Continually evaluate and assess Promail employees' ability to perform tasks, quality of work and productivity, to help workers develop obtainable goals and standards.
• Identify behaviors and work habits which interfere with work performance and report to supervisor.
• Coordinate daily orders for all mailing and printing projects using Promail and CNE Printing Systems. Perform capacity planning, pricing, and coordination of employee capacity. Adjust workflow to meet demands.
• Process customer files using Microsoft Excel and Word, Bulk Mailer and Mail Shop.
• Run equipment or assign employees to run equipment with proper supervision.
• Analyze and make recommendations to management regarding time studies and recommendations for future costing of jobs.
• Provide job coaching and support services to Promail employees.
• Monitor the needs of business to include supplies, maintenance of equipment, employees, etc. Communicate with supervisor when in need of supplies.
• Develop and foster positive relationships with customers, post office and CNE contacts for all mailing and printing projects.
• Maintain quality standards with all assembly done to customers specifications.
• Accept feedback from supervisor and make corrections when necessary.
• Attend all mandatory in-service trainings as required.
• Perform miscellaneous job-related duties as assigned.

Requirements

• High School or GED Required.
• Minimum 6 Months to 1 Year of related experience.
• Ability to read and write.
• Ability to sort, check, count, and verify numbers.
• Proficient with postal rules and regulations.
• Proficient with use of industry software and equipment.
• Capable of detecting problems with work materials.
• Can understand and follow safety procedures, follow directions and ask necessary questions.

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.