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A leading remote staffing company seeks an Account & Project Manager to join their core team. This role requires strong client management skills and technical fluency to oversee client relationships and project delivery. The ideal candidate will thrive in a fast-paced environment, ensuring client satisfaction and effective communication with internal teams. Occasional travel to client sites is expected.
Location:
Preferably Kansas City, MO (or open to U.S.-based candidates willing to travel occasionally to client sites)
About AllShore Talent:
AllShore Talent is a leading remote staffing company, offering top-tier professionals working 100% remote to businesses worldwide. SIT and software development, design, administrative support, digital marketing, and more. AllShore connects organizations with skilled talent to meet diverse business needs.
About the Role:
We’re looking for a hands-on Account & Project Manager to join our growing core team. This is not your typical project manager role — we’re looking for someone with a strong understanding of software and client delivery, who thrives in a high-volume, fast-moving environment, and who can confidently own the client relationship from kickoff through delivery. You’ll act as the front-facing partner to one of our largest clients, providing clear communication, consistent follow-up, and light-touch project coordination — backed by our strong internal technical team.
Key Responsibilities:
Act as the primary point of contact for key client accounts, especially our enterprise clients.
Lead weekly client calls, build trust through strong communication, and provide clear updates on deliverables, blockers, and next steps.
Coordinate internally with our technical and delivery teams to ensure smooth project execution — no hands-on coding required, but technical fluency is a must.
Track milestones, timelines, and deliverables in collaboration with internal teams (technical lead, delivery, and business development).
Proactively identify risks or delays and work with internal stakeholders to course-correct.
Represent the business with professionalism and presence in client meetings.
Own and improve client satisfaction metrics through structured communication and follow-up.
What We're Looking For:
4+ years of experience in a client-facing role, preferably managing enterprise or tech accounts.
Solid understanding of software development life cycles — you won’t be building the software, but you need to “speak the language” with clients and internal devs alike.
Strong follow-up and organizational skills; you stay on top of things without needing to be reminded.
Friendly and professional demeanor — someone who builds instant rapport and is comfortable in the room with leadership.
Willingness to occasionally travel to client sites.
Experience working across distributed teams in North and South America is a bonus.
Agile experience and get-it-done mindset is.
Nice to Have:
Previous experience working in a consultancy, product firm, or tech services company.
Background in account growth, renewal discussions, or business development collaboration.