Project Support Specialist (ONSITE)

Serigor Inc; Ridgeland (MS); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company is seeking a Project Support Specialist for an onsite position in Ridgeland, MS. The role involves assisting with the vital records database management system by providing training and technical support to various stakeholders. Candidates should have strong communication skills and the capacity to support data modernization goals.

Qualifications

• Ability to assist stakeholders with the new vital records data management system.
• Effective communication with coworkers for data modernization.

Responsibilities

• Provide training support to stakeholders on the vital records database management system.
• Provide technical support related to vital records system and interoperability.

Skills

Communication

Stakeholder Management

Job description

Job Title: Project Support Specialist (Onsite)
Location: Ridgeland, MS
Duration: Up to 3 Years

Job Description:

• Acquire knowledge of the new vital records database management system.
• Answer incoming calls, online and email requests for assistance with the vital records database management system.
• Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system.
• Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects.
• Support development and maintenance of enhanced Vital Records business processes and data transfer to state and federal partners.

Required Skills/Experience:

• Capacity to assist external and internal stakeholders to learn and use the new vital records data management system.
• Ability to effectively communicate with coworkers involved in the collection, management and development of agency data resources in order to advance the agency's data modernization goals.

Preferred/Not Required:

• Experience working with or for government entities on data and/or IT-related projects.
• Experience working with Vital Records.