Project Support Specialist - EDGE/STRIVE NASA Goddard

Asrcfh; Greenbelt (MD); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health care

Dental

Vision

Life Insurance

401(k)

Education assistance

Paid time off

Job summary

ASRC Federal is recruiting for a Project Support Specialist in Greenbelt, MD. This role provides full-time on-site support at NASA Goddard Space Flight Center, coordinating calendars, meetings, onboarding, travel, and office logistics to enable project success.

Ideal candidates will offer a Bachelor’s degree with 3–4 years of experience or 7–8 years in lieu of degree, plus strong customer service, communication, and time-management skills. Some telework on Fridays may be available.

Qualifications

• Bachelor’s degree and 3–4 years of experience or 7–8 years of experience in lieu of degree.

Responsibilities

• Provide full-time, on-site Project Support for EDGE and STRIVE projects at NASA Goddard Space Flight Center.
• Interface with management and project teams to ensure comprehensive support for the Project Office.
• Manage calendars for conferences and the Project Management team.
• Coordinate meeting logistics, agendas, attendees, and minutes.
• Support onboarding of new hires and visitors, including badging coordination (IDMAX/NAMS).
• Coordinate travel authorizations and vouchers using the TRT.
• Maintain inventory and place replenishment orders for office supplies.
• Prepare, route, and track official correspondence and documents.
• Submit and manage MOSI, NAMS, and ESD requests for equipment and access.
• Coordinate office moves, including phones, computers, locations, and service requests.
• Process onboarding/off-boarding requests and ensure badge requirements are met.
• Track and respond to project action items and provide event/logistical support.

Skills

Customer service

Time management

Communication

Independence

Problem solving

Education

Bachelor’s degree

Tools

IDMAX

NAMS

TRT

Outlook

Box

Teams

Excel

Job description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

Project Support Specialist

Responsibilities

• Provide full-time, on-site Project Support for the Earth Dynamics Geodetic Explorer (EDGE) and Stratosphere Troposphere Response using Infrared Vertically resolved light Explorer (STRIVE) projects at the NASA Goddard Space Flight Center.
• Proactively interface with all levels of management and project team members to ensure comprehensive support for the Project Office.
• Manage Outlook calendars for conference rooms and the Project Management team.
• Coordinate meeting logistics, including preparing agendas, confirming attendees, reserving conference rooms, and compiling meeting minutes.
• Support onboarding of new hires and visitors, including badging coordination and tracking through IDMAX and NAMS.
• Coordinate travel authorizations and travel vouchers utilizing the Travel Request Tool (TRT).
• Maintain inventory of office supplies and place replenishment orders as needed.
• Prepare, route, and track official correspondence and document.
• Submit and manage the Facility Requests using the Management Operations Services and Information (MOSI) System.
• Submit and manage NASA Access Management System (NAMS) requests.
• Submit and manage Enterprise Service Desk (ESD) requests for laptops and other IT equipment.
• Coordinate office moves activities, including phones, computers, office locations, moving supplies, and service requests.
• Process onboarding and off-boarding requests and ensure appropriate badging requirements are completed.
• Track, manage, and respond to various project action items.
• Provide event planning and on-site logistical support for reviews, meetings, and special events.

Requirements

• Ability to provide full-time on-site support at NASA Goddard Space Flight Center in Greenbelt, MD, with optional telework on Fridays.
• Outstanding, proactive customer service skills with the ability to anticipate needs, identify opportunities for improvement, and provide timely solutions.
• Exceptional verbal and written communication skills, with the ability to engage effectively with professionals at all levels.
• Strong time management skills and the ability to meet fast-paced reporting deadlines.
• Ability to work independently and collaboratively in a dynamic team environment.
• Demonstrated ethics, discretion, and professional judgement.
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook).
• Demonstrated knowledge of Microsoft Teams features is highly desirable, including creating and managing channels, posts/threads, tabs, and shared workspaces, to support team collaboration and project communication.
• Demonstrated knowledge of Box file management is highly desirable, including setting and adjusting permissions, uploading and organizing documents, creating and maintaining folder structures, and ensuring appropriate access controls for project teams.
• Knowledge of GSFC administrative systems, such as eMod, IDMAX, and TRT (Travel Request Tool) is highly desirable.
• Must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job.

Education and Experience

Bachelor’s degree and 3-4 years of experience or 7-8 years of experience in lieu of degree.

Benefits

• health care
• dental
• vision
• life insurance
• 401(k)
• education assistance
• paid time off including PTO, holidays, and any other paid leave required by law.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages.

The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law.

Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, age, national origin, religion, disability, protected veteran status, or any other factor prohibited by applicable law.