Project Support Specialist

Radiant Digital; Jackson (MS); On-site; USD 39,000 - 72,000; Full time

Job summary

Radiant Digital is seeking a Project Support Specialist for a 12-month contract to aid in managing the new vital records database system. The role involves training multiple healthcare organizations, providing technical support, and assisting in data modernization initiatives. This position requires strong communication skills and experience in health care or government projects.

Qualifications

• Ability to assist stakeholders in learning the new vital records system.
• Effective communication with team members for data management.
• Experience in health care and project management preferred.

Responsibilities

• Provide training support to various health entities on the new database system.
• Assist users with technical support regarding the vital records system.
• Support the enhancement of vital records business processes.

Skills

Communication

Technical Support

Stakeholder Engagement

Job description

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Position: Project Support Specialist

Duration: 12 Months

Location: Jackson ,MS

Position Description:

• Acquire knowledge of the new vital records database management system.
• Answer incoming calls, online and email requests for assistance with the vital records database management system.
• Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system.
• Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects.
• Support development and maintenance of enhanced Vital Records business processes and data transfer to state and federal partners.

Required Skills/Experience:

Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume will NOT be presented to the manager for consideration.

• Capacity to assist external and internal stakeholders to learn and use the new vital records data management system.
• Ability to effectively communicate with coworkers involved in the collection, management and development of agency data resources in order to advance the agency's data modernization goals.

Preferred/Not Required:

Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory experience, WebLogic experience helpful, etc.

• Experience working with or for government entities on data and/or IT-related projects.
• Experience working with Vital Records.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Health Care Provider and Project Management

• Industries

  Hospitals and Health Care

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