Project Support & Process Improvement Specialist

Cintas Corporation; Chicago (IL); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Share

ESOP

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Skills Development and Career Growth

Job summary

Cintas Corporation is seeking a Project Management Support Specialist in Chicago, IL. The role collaborates with sales and internal teams to maintain strong customer relationships and ensure closed-loop communication across accounts.

The position requires solid customer service experience, proficiency with Microsoft Office, and experience with order entry systems. It offers a full-time schedule with comprehensive benefits and growth opportunities within Design Collective.

Qualifications

• High School Diploma/GED
• 2+ years' customer service experience
• Dedicated customer service/relationship experience
• Experience with written and verbal communication with employees and customers at all levels of an organization
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
• Order entry and information systems experience

Responsibilities

• Support and maintain relationships with internal and external customers
• Collaborate with sales, internal departments, and customers to provide closed-loop communication
• Meet tactical operational needs; handle inbound calls, resolution of issues, A/P, credit and billing requests
• Coordinate special orders and manage Customer Service reports
• Work with sales to coordinate account activities
• Create, document, and implement process improvements

Skills

Customer service

Communication

Microsoft Office

Intranet/Internet proficiency

Education

High School Diploma/GED

Tools

Order entry systems

Microsoft Office Suite

Job description

Cintas Corporation is seeking a Project Management Support Specialist in Chicago, IL. The role collaborates with sales and internal teams to maintain strong customer relationships and ensure closed-loop communication across accounts.

The position requires solid customer service experience, proficiency with Microsoft Office, and experience with order entry systems. It offers a full-time schedule with comprehensive benefits and growth opportunities within Design Collective.