Project Management Support Specialist

Cintas Corporation; Chicago (IL); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Share

ESOP

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Skills Development and Career Growth

Job summary

Cintas Corporation is seeking a Project Management Support Specialist in Chicago, IL. The role collaborates with sales and internal teams to maintain strong customer relationships and ensure closed-loop communication across accounts.

The position requires solid customer service experience, proficiency with Microsoft Office, and experience with order entry systems. It offers a full-time schedule with comprehensive benefits and growth opportunities within Design Collective.

Qualifications

• High School Diploma/GED
• 2+ years' customer service experience
• Dedicated customer service/relationship experience
• Experience with written and verbal communication with employees and customers at all levels of an organization
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
• Order entry and information systems experience

Responsibilities

• Support and maintain relationships with internal and external customers
• Collaborate with sales, internal departments, and customers to provide closed-loop communication
• Meet tactical operational needs; handle inbound calls, resolution of issues, A/P, credit and billing requests
• Coordinate special orders and manage Customer Service reports
• Work with sales to coordinate account activities
• Create, document, and implement process improvements

Skills

Customer service

Communication

Microsoft Office

Intranet/Internet proficiency

Education

High School Diploma/GED

Tools

Order entry systems

Microsoft Office Suite

Job description

Title: Project Management Support Specialist

Location: Chicago, IL, US, 60638

Requisition Number: 239716

Job Description

Cintas is seeking a Project Management Support Specialist. Responsibilities include supporting and maintaining relationships with internal and external customers; working with sales, internal departments and customers providing closed-loop communication; meeting tactical operational needs, including answering inbound calls, providing issue resolution, A/P, creditand billing requests; coordinating special orders, managing Customer Service reports; working with sales to coordinate account activities; creating, documenting and implementing process improvement.

Skills/Qualifications

Required

• High School Diploma/GED
• 2+ years' customer service experience
• Dedicated customer service/relationship experience
• Experience with written and verbal communication with employees and customers at all levels of an organization
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
• Order entry and information systems experience

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Compensation
A reasonable estimate of base salary for this role ranges between $21.18 - $26.68/Hour. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Office Administration
Organization: Design Collective
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

Nearest Major Market: Chicago
Job Segment: Project Manager, Business Process, Manager, Information Systems, Technology, Management