Project Supervisor - Installation

KI; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

KI, a leading furniture company since 1941, is hiring for a Project Supervisor position in North Carolina. The role requires extensive travel and involves supervising installation projects, providing customer support, and ensuring quality standards are met. Ideal candidates will have strong customer service, technical skills, and the ability to interpret blueprints.

Benefits

Eligibility to Employee Bonus Plan

401(k) with company match

Employee Stock Ownership Plan (ESOP)

Paid time off including birthdays

Qualifications

• Ability to understand and interpret floor plans and blueprints.
• Strong customer service and communication skills.
• Strong administrative and technical skills.

Responsibilities

• Act as an expert on KI products on job sites.
• Provide customer service/support and troubleshoot problems.
• Supervise and train vendors and subcontractors onsite.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Technical Skills

Mechanical Aptitude

Education

Understanding of floor plans and blueprints

Tools

Word

Excel

Job description

Posted Thursday, May 29, 2025 at 6:00 AM

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions. Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.

KI has an immediate opening for a Project Supervisor. This position can be based out of Raleigh, Duram, or Fayetteville, North Carolina but can travel significantly throughout the country.

This role will be responsible for the following:

• Act as an expert on KI products on job sites with properly installing various product lines
• Provide customer service/support in the field to troubleshoot and resolve problems
• Supervise and train vendors/subcontractors onsite
• Main point of contact for the customer and vendor
• Conduct quality inspections with the customer
• Attend and conduct project-related meetings
• Prepare and submit proper paperwork for all installations

The ideal candidate will have:

• Ability to understand and interpret floor plans and blueprints as well as strong mechanical aptitude
• Excellent customer service skills and communication skills (written and verbal)
• Strong administrative, organizational and technical skills including Word and Excel
• Comprehension of installation process from start to finish (preferred)
• Ability to travel extensively (up to 80% of time) throughout the United States
• KI provides a leased vehicle for travel needs if mileage meets minimum standards
• Ability to work nights and weekends as needed

The salary range for this position is $26-35/hour but could differentiate from this scale based on the candidate's skillset, years of experience, education and geographic location.

Other benefits include:

• Eligibility to our Employee Bonus Plan
• 401(k) with a company match
• ESOP (Employee Stock Ownership Plan)
• Paid time off (10 holidays, sick days, vacation days and even your birthday off!)