WHY JOIN US?
Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.
At Ezee Fiber, you'll do more than build a career, you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.
OUR VALUES
At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.
JOB SUMMARY
The Project Specialist, Enterprise Permitting is a professional-level role responsible for independently managing permitting strategy and project coordination activities supporting Enterprise fiber network deployment and customer-driven construction projects.
This role exercises discretion and independent judgment in evaluating permitting requirements, resolving jurisdictional and right-of-way challenges, prioritizing permitting activities based on customer and construction timelines, and determining appropriate escalation paths.
ESSENTIAL FUNCTIONS
Permitting Ownership & Accountability
- Assume full ownership of the Enterprise permitting lifecycle, ensuring customer-driven fiber projects continue to progress regardless of jurisdictional obstacles or cross-functional dependencies
- Act as the single point of accountability for Enterprise permit-related activities, driving progress and resolution to support construction schedules and customer commitment dates
- Proactively identify permitting risks that could affect Enterprise construction, service delivery, or customer activation dates and develop solution-oriented action plans to prevent delays
- Remove barriers to execution by collaborating across Enterprise engineering, construction, service delivery teams, municipalities, utilities, and other external agencies
- Maintain end-to-end visibility across all active Enterprise permits, including lateral and customer-driven builds, ensuring no gaps in tracking, communication, or follow-up
- Coordinate permitting priorities with Enterprise project schedules, customer commitment dates, and construction readiness to support timely service activation
Vendor Management, Follow-Through & Urgency
- Provide active oversight and management of vendors, ensuring deliverables meet quality standards, timelines, and contractual expectations
- Demonstrate relentless follow-through, consistently tracking all open items and driving them to completion
- Establish and enforce clear expectations, deadlines, and accountability measures for vendors and stakeholders
- Maintain a high sense of urgency, ensuring time-sensitive permitting requirements are addressed proactively
- Monitor progress in real time, maintaining full situational awareness across all permits and project deliverables
- Escalate issues appropriately and hold vendors and partners accountable to commitments
- Partner with Enterprise engineering, construction, and service delivery stakeholders to resolve municipal, right-of-way, utility, and jurisdictional permitting issues that could delay customer delive
Data, Reporting & Systems
- Maintain accurate permit logs, dashboards, and tracking systems with zero tolerance for incomplete or outdated information
- Analyze data to identify trends, risks, and performance gaps impacting project timelines
- Generate reporting that provides clear visibility into permitting status, risks, and progress
- Utilise systems such as 3GIS, Smartsheet, and ArcGIS/ESRI to support tracking and reportingContinuous Improvement & Operational Excellence
Continuous Improvement & Operational Excellence
- Identify workflow inefficiencies, bottlenecks, and recurring issues impacting permitting and project execution
- Drive continuous improvement initiatives to streamline processes, reduce cycle times, and increase efficiency
- Recommend and implement enhancements to workflows, systems, and reporting tools
- Contribute to the development of scalable, standardized processes to support organizational growth
CORE COMPETENCIES
- Ownership & Accountability
- Independent Judgment & Decision-Making
- Sense of Urgency & Execution Focus
- Vendor & Stakeholder Accountability
- Problem Solving & Solution Orientation
- Continuous Improvement Mindset