Project Solutions Manager

Heat and Control Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401K with company match

Job summary

Heat and Control, Inc. is seeking a seasoned project manager to lead customer-focused solutions from pre-sale through transfer of ownership.

You will collaborate with customers and internal teams across planning, risk management, and execution, driving site plans and KPI tracking. The role requires 15+ years in manufacturing/industrial environments, 5+ years in supervision, and strong skills in customer service, communication, and software tools like MS Project, CRM, AutoCAD, and SAP ERP.

Qualifications

• 15+ years in manufacturing/industrial roles
• 5+ years supervisory experience
• Strong customer service and communication skills
• Proficient with MS Office, MS Project, CRM, AutoCAD
• SAP experience or ERP equivalent; ability to travel 50–75%

Responsibilities

• Oversee pre-sale to ownership transfer with customers
• Define site scope with stakeholders and ensure technical feasibility
• Co-manage risk and budget objectives
• Support PMs by coordinating resources and subcontractors
• Develop site plans, execution plans, and process maps
• Track performance and produce regular site reports

Skills

Customer service

Communication (verbal & written)

Team leadership

Presentation skills

Adaptability

Tools

AutoCAD

MS Project

CRM

SAP ERP

Job description

This position provides customer perspective and solutions from the pre-sale stage through the transfer of ownership.

Job Responsibilities Include

• Ensure project pre/post shipment planning, scheduling and communication and support with customers regarding installation vs installation supervision, commissioning vs training, etc.
  • Help define customer site project scope and objectives, involving all relevant internal/external stakeholders and ensuring technical feasibility
  • Co-Perform risk management to minimize any potential customer site risks
  • Work with the PM to meet site budgetary objectives based on financial analysis
    • Ensure evaluation techniques and KPI measurement templates are utilized
• Support project managers to coordinate resources and 3rd parties/vendors /subcontractors.
  • Develop site project plans and site execution plans to track progress. Develop spreadsheets, diagrams and process maps to document customer site needs
  • Co-Manage changes to the site project scope, schedule, and costs
  • Track site project performance and submit regular site reports
• Establish internal training points for Application Engineers and Project Managers to ensure a holistic approach to our business solutions

Required Education and Experience

• Minimum of 15 years’ experience in a manufacturing/industrial industry and five (5) years of supervisory experience
• Strong customer service, written and oral presentation skills.
• Software skills: Microsoft Office Suite, MS Project, CRM, AutoCAD
• SAP experience (or ERP equivalent)
• Must be able to travel 50-75% of time

Excellent salary and benefits, including medical, dental, vision, life insurance, 401K with company match, paid holidays, your birthday, PTO and sick and vacation!

Heat and Control is an EOE/AA employer committed to workforce diversity.