Project Services Coordinator

California Closets; Hopkinton (MA); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Health insurance

PTO and holidays

401K with company match

Tools and PPE provided

Day shift hours

Career growth opportunities

Employee discounts on luxury products

Job summary

California Closets, Hopkinton, MA, seeks a Project Services Coordinator to manage multiple jobs from sold to install, ensuring efficient workflows with minimal errors and optimal production.

The role supports national process improvements, troubleshoots issues, and coordinates teams to meet timelines. Ideal candidates have construction exposure, CRM experience, and strong time management skills.

Qualifications

• Interest in Project Management in construction and/or in the home renovations/improvement industry.
• Knowledge of an Order Management System and Salesforce CRM.
• 1+ years of experience in the construction industry with knowledge of the installation practices for customized cabinetry solutions a plus, but not required.
• Excellent time and project management abilities.
• The ability to identify and resolve potential issues; diffusing difficult situations.
• Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)

Responsibilities

• Participates in corporate or national process improvement teams or councils, providing recommendations and modifications to operating policies and procedures, assist with training and implementation to attain greater profitability and efficiency in work
• Troubleshoot project/job issues or discrepancies, develop and implement corrective action plans
• Troubleshoots and directs team in resolving project order/installation issues and problems in a timely manner
• Oversees the teams coordination of job for successful and profitable job execution, ensuring timelines are met.
• Recommend and work with CCO Operations and General Managers to develop and provide key performance indicator reports on a weekly, biweekly or monthly basis as determined by management
• Develop and maintain strong relationships with operations, internal departmental management and staff, national support teams and manufacturing leadership
• Ensure install readiness, track material progress to perform project / job closeouts

Skills

Project Management

Salesforce CRM

Time Management

Problem Solving

Tech Savvy

Tools

CAD Software

Epicor

Salesforce

Microsoft Office

Job description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom‑designed organizational solutions and exceptional service. We believe home is more than just a place— it should be a source of creativity, comfort, and connection. From beautiful walk‑in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as “practical magic.”

Job Description

The purpose of this role is to manage multiple jobs simultaneously from beginning to end. The Project Services Coordinator will be responsible for managing the input and output of each job, from sold to install, and will ensure efficient workflows with minimal errors and optimal production.

***This pay for this opportunity is $23-$27/hr DOE*** ***The typical work schedule will be Monday-Friday 7:30a-4p*** What We Offer:

California Closets has both company‑owned and franchise locations. This location is company‑owned, therefore earns the following benefits:

• Health insurance – Medical, Dental, and Vision
• PTO, sick time, floating holidays, and paid holidays
• 401K retirement plan with company match
• Company tools and PPE provided
• Day shift hours
• Grow your career with us – many promotional opportunities available
• Working with luxury products and 100% custom builds
• Generous company discounts

Franchises are independently owned and operated and may offer different benefits.

Duties and Responsibilities:

• Participates in corporate or national process improvement teams or councils, providing recommendations and modifications to operating policies and procedures, assist with training and implementation to attain greater profitability and efficiency in work
• Troubleshoot project/job issues or discrepancies, develop and implement corrective action plans
• Troubleshoots and directs team in resolving project order/installation issues and problems in a timely manner
• Oversees the teams coordination of job for successful and profitable job execution, ensuring timelines are met.
• Recommend and work with CCO Operations and General Managers to develop and provide key performance indicator reports on a weekly, biweekly or monthly basis as determined by management
• Develop and maintain strong relationships with operations, internal departmental management and staff, national support teams and manufacturing leadership
• Ensure install readiness, track material progress to perform project / job closeouts

Qualifications

• Interest in Project Management in construction and/or in the home renovations/improvement industry
• Working knowledge of an Order Management System and Salesforce CRM
• 1+ years of experience in the construction industry with knowledge of the installation practices for customized cabinetry solutions a plus, but not required
• Excellent time and project management abilities
• The ability to identify and resolve potential issues; diffusing difficult situations
• Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)

We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines.

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