Project Portfolio Manager

North Carolina; Raleigh (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

The State of North Carolina seeks a Project Portfolio Manager to lead IT project oversight within the Medicaid program. This role demands a seasoned professional capable of aligning project execution with health service priorities, overseeing project management teams, and ensuring compliance with state standards in a hybrid work environment.

Benefits

Health insurance options

Paid vacation and sick leave

Qualifications

• Experience with IT project portfolio management.
• Demonstrated data visualization skills.
• Experience leading cloud technology projects.

Responsibilities

• Directly supervise program and project managers for IT projects.
• Manage complex IT projects related to the Medicaid program.
• Lead strategic planning and project prioritization.

Skills

Portfolio management

Project management

Data visualization

Agile methodology

Leadership

Education

Bachelor's degree in a related field

Tools

Cloud technologies

Job description

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Description of Work

Repost - Previous Applicants Must Reapply To Be Considered For This Vacancy

This Position Is Classified as Exempt Meaning It Is EXEMPT From Certain Provisions Of The State Human Resources Act (GS 126)

This Role Is Eligible To Be Hybrid And Has Onsite Reporting Located Within Raleigh, NC

This Position Is Funded In Part Through Federal Funds.

The North Carolina Department of Health and Human Services (DHHS) is seeking a seasoned and strategic Project Portfolio Manager (PPM) to provide expert leadership and oversight of the IT project portfolio within the Medicaid program. This position plays a critical role in driving technology initiatives that support essential health services for millions of North Carolinians. The PPM will ensure that project execution aligns with enterprise priorities, budgetary goals, and compliance standards.

The successful candidate will be responsible for leading a coordinated approach to project governance, planning, and delivery within a large, multifaceted IT environment. This includes the direct supervision of program and project managers, managing project pipelines, communicating status to executive leadership, and maintaining alignment between DHHS business objectives and IT capabilities. This is a high-impact leadership position that requires a strong background in IT portfolio management, project execution frameworks such as Agile, and experience working across diverse stakeholder groups.

Key Duties Include

• Directing project/program managers for assigned IT projects.
• Managing complex IT projects within the Medicaid portfolio.
• Leading strategic planning, forecasting, and project prioritization.
• Allocating resources and overseeing budgeting for assigned portfolio.
• Coordinating with project sponsors, SMEs, and technical leads.
• Ensuring compliance with DHHS and statewide project management standards.
• Leading project monitoring, quality assurance, and performance tracking.
• Communicating status and progress to DHHS and IT leadership.
• Supporting Agile and Lean-Agile practices across the portfolio.
• Representing DHHS IT projects in discussions with state-level IT oversight bodies.
  
  

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

About The NC DHHS Information Technology Division

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises six sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, Vendor and Finance, Data and Analytics, and Cyber and Privacy. Team ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation And Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits: https://oshr.nc.gov/state-employee-resources/benefits.

For more information about DHHS: https://www.ncdhhs.gov/

Knowledge, Skills And Abilities / Competencies

Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed 'eligible' for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

• Proven experience in portfolio/ project management and leadership of IT projects/portfolios.
• Demonstrated experience with data visualization.
• Experience leading or managing projects involving cloud technologies.
  
  

Management Preferences

• A Project Management Professional (PMP) certification, Certified Scrum Master (CSM), SAFe certification, or Agile product management experience.
• Prior experience with platform services implementation, such as Salesforce, ServiceNow, or Microsoft Dynamics.
• Background in Medicaid or Managed Care business processes.
  
  

Minimum Education And Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

Bachelor's degree from appropriately accredited institution in a discipline related to the area of assignment with three years of programmatic experience related to the area of assignment

OR

An equivalent combination of training and experience.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
  
  

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at [e-mail].

To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".

For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. I have included all this information within my application. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes, I understand and have fully completed all requirements.
  
  

02

How experience do you have with portfolio/ project management and leadership of IT projects/portfolios? Please note that all experience must be clearly documented in the "Work Experience" section of the application to be given credit.

• No Experience
• Less than one (1) year of experience
• One (1) year of experience but less than two (2) years of experience
• Two (2) years of experience but less than three (3) years of experience
• Three (3) or more years of experience
  
  

03

How much experience do you have with data visualization? Please note that all experience must be clearly documented in the "Work Experience" section of the application to be given credit.

• No Experience
• Less than one (1) year of experience
• One (1) year of experience but less than two (2) years of experience
• Two (2) years of experience but less than three (3) years of experience
• Three (3) or more years of experience
  
  

04

How much experience do you have leading or managing projects involving cloud technologies? Please note that all experience must be clearly documented in the "Work Experience" section of the application to be given credit.

• No Experience
• Less than one (1) year of experience
• One (1) year of experience but less than two (2) years of experience
• Two (2) years of experience but less than three (3) years of experience
• Three (3) or more years of experience
  
  

05

How many years of experience do you have working in IT, IT Project Management, or other related field with the related to the area of assignment? Please note that all experience must be clearly documented in the "Work Experience" section of the application to be given credit.

• No Experience
• Less than one (1) year of experience
• One (1) year of experience but less than two (2) years of experience
• Two (2) years of experience but less than three (3) years of experience
• Three (3) or more years of experience
  
  

06

Where did you learn about DHHS or this opportunity?

• Company or OSHR Website
• Employee Referral
• Conference / Career Fair
• Email campaign
• Professional Association or Industry-specific job board
• Indeed
• LinkedIn
• NC Nursing Board email
• Google
• Other General Job Boards
• Other Search Engines
• Other Social Media
• Internet Advertisement
• TV / Radio
  
  

07

Please give additional detail regarding where you learned of DHHS or this opportunity (e.g., APA Annual Meeting, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.).

• Required Question

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Finance and Sales

• Industries

  Government Administration

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