Project & Platform Specialist

FM; Johnston (RI); Remote; USD 94,000 - 134,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Life Insurance

Disability Insurance

401(k) Pension Plan

Tuition Reimbursement

Flexible Work

Well-being Programs

Career Development

Vacation & Sick Time

Job summary

FM is seeking a Project & Platform Specialist who independently manages small to mid-scale projects and supports the administration, configuration and enablement of our portfolio and project management platform. The role partners with teams to deliver projects, standardize processes, and ensure effective planning, tracking, and reporting.

Depending on assignment, the role may focus on delivery, platform administration, or a blend, with potential enterprise-wide impact and department-level

Qualifications

• 3+ years of experience in project management roles with a successful track record of independently delivering projects.
• 2+ years administering and configuring a portfolio and project management platform (i.e. Workfront) preferred.
• Experience supporting platform adoption, team onboarding, and end-user enablement a plus!

Responsibilities

• Lead small to mid-scale projects, partnering with stakeholders to establish structure, manage risks, and ensure timely delivery.
• Onboard teams to the platform and drive adoption through training and enablement.
• Administer platform structures, templates, workflows, dashboards, and governance at enterprise or group level.
• Build platform automations and integrations; drive data quality and actionable reporting.
• Promote project management and platform standards across FM.

Skills

Leadership

Planning & Organizing

Partnership Building

Presentation & Communication

Problem Solving

Technical Ability

Detail-oriented

Education

Bachelor's degree or equivalent experience

PMP certification

Platform-specific certifications

Tools

Workfront

Excel

PowerPoint

Job description

Schedule & Location

• Employment Type: Full-time, exempt (salaried), Remote within the US with periodic travel to headquarters in Rhode Island required.

• Relocation assistance is not offered for this position

Job Summary

The Project & Platform Specialist independently manages small to medium-scale projects and supports the administration, configuration and enablement of the organization’s portfolio and project management platform. The role partners with teams and stakeholders to deliver projects, standardize ways of working, and ensure effective planning, tracking, and reporting.

Depending on assignment, this role may focus primarily on project delivery, platform administration and enablement, or a blend of both. When focused on platform administration and enablement, this role may operate at the enterprise level — supporting platform standards and adoption across the organization — or within a specific department, supporting localized workflows, reporting, and ways of working.

What You'll Do

• Project Leadership and Delivery: Act as Project Manager for small to medium-scale projects; partner with business leads, program managers, teams, subject matter experts and portfolio managers; establish structure; lead the project team; coordinate dependencies; manage risks; communicate status; and orchestrate successful and timely execution on stated objectives.
• Platform Enablement and Adoption: Lead the onboarding, training, and enablement of teams and individuals onto the platform; drive adoption of standardized practices; coach and support end-users on how to set up, use, and maintain their work to standard; monitor adoption and data quality and flag gaps to leaders; and design and deliver reporting that translates platform data into actionable insights.
• Platform Administration and Configuration: Administer the portfolio and project management platform at the enterprise or group level; manage platform structures, access, and governance processes; ensure the quality, hygiene, and consistency of how work is set up and maintained across projects and programs; configure templates, forms, workflows, dashboard; build and maintain platform automations, integrations, and advanced configurations; and recommend improvements that strengthen how systems is operating.
• Continuous Improvement: Champion project management and platform standards and best practices across the organization. Participate in activities to continuously improve project management and platform standards and best practices across the organization. Serve as a resource to individuals looking to learn and practice project management within FM

Qualifications

• 3+ years of experience in project management roles with a successful track record of independently delivering projects
• 2+ years of experience administering and configuring a portfolio and project management platform (i.e. Workfront) preferred
• Experience supporting platform adoption, team onboarding, and end-user enablement a plus!

Skills

• Leadership: Steady and dependable, taking ownership of project delivery and platform outcomes, setting clear expectations, following through, and creating an environment where team members and end-users feel supported and accountable. Keeps things moving without needing to be directed.
• Planning & Organizing: Organized and methodical, naturally bringing structure and consistency to everything they touch, managing competing priorities across project delivery and platform operations without losing focus or quality.
• Partnership Building: Approachable and service-oriented, earning trust by being responsive, reliable, and genuinely invested in helping others succeed, whether supporting end-users, project teams or partnering with a department lead.
• Presentation & Communication: Clear and accessible, communicating project status, risks, and changes effectively while also translating platform concepts and functionality into plain language that resonates with both technical and non-technical audiences.
• Problem Solving: Resourceful and practical, working through problems with a bias toward action, whether troubleshooting a platform issue or navigating a project obstacle.
• Technical Ability: Curious and adaptable, quick to learn new platforms and capabilities; comfortable operating at both the administrative and end-user level. Proficient with standard project management and documentation tools (e.g., Workfront, Excel, PowerPoint).
• Detail-oriented: Takes pride in accuracy, consistency, and quality — whether in project documentation, platform data, or how work is captured and maintained. Notices what others miss.

Education and Certifications

• Bachelor’s degree or Equivalent experience may be considered
• Project management qualifications (e.g., PMP certification) a plus.
• Platform-specific certifications a plus.

The hiring range for this position is $94,000 - $134,000 a year. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time.

FM is an Equal Opportunity Employer and is committed to attracting, developing, andretaininga diverse workforce.