Project Outreach Specialist (Assc-Sr)

American Electric Power; Tulsa (OK); On-site; USD 63,000 - 110,000; Full time

Job summary

American Electric Power (AEP) is seeking a Public Outreach professional to support field customer relations and communications for Transmission projects. You will assist in developing outreach strategies, engage with landowners and local officials, and coordinate communications with external affairs and project teams.

Responsibilities include gathering routing information, educating the public, and ensuring two-way communications across departments to improve project siting success.

Qualifications

• Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.
• Minimum two years of experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.
• Travel required 25-50% of the time; Physical demand level is Sedentary.

Responsibilities

• Work directly with affected or potentially affected landowners to gain beneficial project routing information and resolve issues before and during the transmission line routing process.
• Support efforts to work with external affairs teams and educate the public about proposed transmission projects.
• Assist and support of customer outreach strategies that improve two-way communications and line routing success.
• Provide field support to transmission siting, line engineering, right of way, and project management team to ensure projects are executed on time.
• Provide support to Outreach Specialist and work closely with Project Management, Line and Station Engineering, Right of Way, Corporate Communications, and External Affairs to foster two-way communications between key stakeholders and the project team to improve success in siting transmission projects.
• Coordinate deployment of resources accordingly.

Skills

Public speaking

Interpersonal skills

Business knowledge

Education

Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field

Job description

Job Posting End Date 11-09-2026 Please note the job posting will close on the day before the posting end date.

Job Summary This position supports the primary field customer relations and communications resource for public interaction and outreach on AEP Transmission projects. Responsible for assisting in identifying, developing, and coordinating delivery of overall outreach strategies to support the goals, philosophies, policies, initiatives, and day-to-day activities of AEP Transmission and its affiliates, including joint ventures. Key member of project siting team who interfaces with or supports interaction with external audiences, including individual customers and local officials. Requirements include excellent written and public speaking skills, excellent interpersonal skills, and strong business knowledge. Able to meet with affected or potentially affected customers to surface issues, solve problems, and bring local knowledge and insight to the siting process.

What You’ll Do:

• Work directly with affected or potentially affected landowners to gain beneficial project routing information and resolve issues before and during the transmission line routing process.
• Support efforts to work with external affairs teams and educate the public (landowners, thought leaders, elected officials) about proposed transmission projects.
• Assist and support of customer outreach strategies that improve two-way communications and line routing success.
• Provide field support to transmission siting, line engineering, right of way, and project management team to ensure projects are executed on time.
• Provide support to Outreach Specialist and work closely with Project Management, Line and Station Engineering, Right of Way, Corporate Communications, and External Affairs to foster two-way communications between key stakeholders and the project team to improve success in siting transmission projects.
• Coordinate deployment of resources accordingly.

What We’re Looking For:

• Education requirements are listed below: Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.
• Work Experience requirement listed below: Minimum two years of experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.
• Other: Travel requirements are expected 25-50% of the time. Physical demand level is Sedentary.

What You’ll Get:

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do! At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade: SP20-006 Compensation Range: $63,496.00 - $109,543.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We’re redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.