Project Operations Specialist

JLL; Plano (TX); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

JLL in Plano, TX is seeking a Project Operations Specialist to own the financial and administrative execution of projects within PMWeb. You will manage budgets, commitments, change orders, and invoices, delivering accurate and timely financial data to the project team.

You will coordinate day-to-day activities, generate standard reports and dashboards, and serve as the liaison between JLL and the client. The role requires attention to detail, strong communication, and the ability to improve

Formación

• 2+ years of hands-on experience processing financial transactions in a project management or construction environment.
• Experience with PMWeb or comparable project financial management systems.
• Proven track record resolving vendor payment issues and tracking invoice status.
• Experience creating and routing commitments and change orders.
• Strong written and verbal communication; liaison between internal teams and client.
• Ability to work independently with multiple priorities.
• Advanced Excel skills for financial reporting and data analysis.
• Detail-oriented with proactive data discrepancy resolution.

Responsabilidades

• Own end-to-end financial transaction processing in PMWeb, including budgets and invoices.
• Track and resolve vendor invoice and payment issues.
• Create and route commitments and change orders with accurate entity and remit-to details.
• Conduct regular data reviews to catch discrepancies and fix gaps via the Data Integrity Dashboard.
• Produce and maintain standard reports and dashboards to drive visibility for stakeholders.
• Coordinate meetings and serve as financial and administrative liaison between JLL and the client.
• Onboard and train incoming team members on financial workflows and platform use.
• Help build tools, templates, and processes to simplify day-to-day work.
• Support project closeout activities and ensure compliance with 90-day closeout requirements.

Conocimientos

Attention to detail

Communication skills

Independent work

Data analysis

Time management

Educación

Bachelor's degree in Accounting, Business, Architecture, Engineering, or Construction Management

Herramientas

PMWeb

Microsoft Office

Descripción del empleo

What this job involves

As a Project Operations Specialist, you will serve as the single point of accountability for the financial and administrative execution of projects within PMWeb. You will process financial transactions—including budgets, commitments, change management, and invoices—while coordinating day-to-day project activities and providing leadership with clear, current portfolio performance insights. With strong financial acumen, attention to detail, and command of project management technology, you will bridge transaction-level execution and program-level oversight, helping streamline processes for the wider Project Coordinator team and ensuring data integrity and reporting accuracy across the account.

What this job involves

As a Project Operations Specialist, you will serve as the single point of accountability for the financial and administrative execution of projects within PMWeb. You will process financial transactions—including budgets, commitments, change management, and invoices—while coordinating day-to-day project activities and providing leadership with clear, current portfolio performance insights. With strong financial acumen, attention to detail, and command of project management technology, you will bridge transaction-level execution and program-level oversight, helping streamline processes for the wider Project Coordinator team and ensuring data integrity and reporting accuracy across the account.

Your day-to-day tasks will include

• Owning end-to-end financial transaction processing in PMWeb, including budgets, commitments, change orders, and progress invoices, from initiation through closeout
• Tracking and resolving vendor invoice and payment issues, escalating stuck or rejected transactions to drive timely resolution
• Creating, reviewing, and routing commitments and change orders for vendor signature, verifying accuracy of legal entity, values, and remit-to details before submission
• Conducting regular data reviews of PMWeb records to catch discrepancies before they reach the client, and correcting record gaps through the Data Integrity Dashboard
• Producing and maintaining standard operational reports and dashboards—including Closeout Tracker, Stales Tracker, Workflow Report, Milestone Tracker, and Aging Report—to drive follow-up action and support visibility for internal and client stakeholders
• Coordinating meetings, agendas, and action items, and serving as the day-to-day financial and administrative liaison between JLL and the client
• Onboarding and supporting incoming team members, including training on financial workflows and platform use
• Helping build and refine tools, templates, and processes that make day-to-day work easier for the Project Coordinator team
• Supporting project closeout activities and ensuring compliance with client 90-day closeout requirements

Requirements

• 2+ years of hands‑on experience processing financial transactions in a project management or construction environment, including responsibility for budgets, commitments, change orders, and invoices from initiation through closeout
• Demonstrated proficiency with PMWeb or comparable project financial management systems, including experience managing workflows, generating reports, and maintaining data integrity
• Proven track record resolving vendor payment issues, tracking invoice status, and escalating exceptions to drive timely resolution
• Experience creating and routing commitments and change orders for execution, including verification of legal entity details, contract values, and payment terms
• Strong written and verbal communication skills, with the ability to serve as a day-to-day liaison between internal teams and client stakeholders
• Ability to work independently, manage competing priorities across a portfolio of projects, and meet assigned deadlines without close supervision
• Proficiency with Microsoft Office applications, including Word, Excel (advanced skills for financial reporting and data analysis), PowerPoint, Teams, and Outlook
• Strong attention to detail and a proactive, quality‑control mindset, with demonstrated ability to proactively identify and resolve data discrepancies before they impact reporting or client deliverables

Preferred

• Bachelor's degree in Accounting, Business, Architecture, Engineering, or Construction Management
• Experience training or onboarding team members on financial workflows and system processes
• Strategic and innovative mindset, comfortable challenging the status quo and recommending process improvements
• Experience with system implementation**, optimization, or process standardization initiatives**
• Detail-oriented, organized, and self‑motivated, with an interest in commercial real estate and gaining broad experience across project delivery and operations