Project Operations Manager

PowerToFly; Hawaii; On-site; USD 113,000 - 189,000; Full time

Job summary

Deloitte GPS (Government & Public Services) team seeks a senior operations professional to transform mission support and optimize enterprise workflows. You will drive planning, analysis, and coordination across multi-domain programs for federal, state, and local clients.

Ideal candidates have Top Secret/SI clearance, 8+ years in military operations or HQ roles, and experience leading complex staff activities in fast-paced environments. Travel 5–20% may be required.

Qualifications

• Bachelor's degree or equivalent experience required.
• Active Top Secret with SCI clearance required.
• 8+ years in military operations or HQ-level support.
• 5+ years in a J-code/G-code or similar staff environment.
• 2+ years supporting joint, interagency, or combatant command planning.
• 1+ years in senior leader briefings and technical documentation.
• Ability to travel 5-20% on average.

Responsibilities

• Manage and optimize day-to-day operational processes.
• Oversee allocation of resources and personnel.
• Identify bottlenecks and develop improvement solutions.
• Develop and enforce operational SOPs.
• Monitor metrics and report to leadership.
• Coordinate staffing and internal synchronization.
• Align operations with HQ and supporting units.
• Lead or support mission planning and analysis.
• Translate strategic guidance to actionable plans.
• Prepare reports, briefings, and executive documents.

Skills

Independent work

Team collaboration

Written communication

Verbal communication

Attention to detail

Relationship building

Project leadership

Time management

Decision making

Education

Bachelor's degree or equivalent experience

Master's degree (preferred)

Job description

Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Work You'll Do

• Manage and optimize day-to-day operational processes and workflows within the directorate to ensure efficiency, compliance, and effectiveness.
• Oversee allocation and utilization of operational resources, including personnel, equipment, and information, to support missions and objectives.
• Identify operational bottlenecks, inefficiencies, and risks, and develop solutions to improve performance.
• Develop, maintain, and enforce operational SOPs across the team.
• Monitor key operational metrics and provide regular performance reporting to leadership.
• Coordinate staffing, coverage, and internal synchronization to ensure responsive operational support.
• Align internal operations with headquarters elements, operational units, and supporting organizations to enhance mission outcomes.
• Synchronize complex, multi-domain capabilities, programs, and activities within the team's purview.
• Integrate military and civilian-led efforts to support unity of effort, planning coherence, and mission execution.
• Advise leadership on systems‑level interdependencies, operational impacts, and coordination requirements.
• Support development of strategic, operational, and tactical mission solutions aligned with program baselines, theater priorities, and campaign objectives.
• Lead or support operational planning and coordination efforts within the team and with enterprise and mission partners.
• Participate in development, mission analysis, mission planning, and operational planning activities.
• Apply analytical methods to evaluate options, risks, readiness, and operational effectiveness.
• Translate strategic guidance and mission requirements into actionable plans, technical requirements, and integrated support activities.
• Integrate planning outputs, stakeholder inputs, and capability recommendations into coordinated, resourced actions that support mission execution.
• Oversee and contribute to operational, systems, and programmatic analysis to identify mission requirements, capability gaps, risks, and readiness considerations.
• Develop technical reports, decision‑support products, briefings, white papers, program status reports, and executive‑level documentation.

A successful candidate would possess these skills

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast‑paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Industry Solutions clients seek verticalized solutions that transform how they sell products, deliver services, generate growth, and fulfill mission‑critical operations. The Industry Solutions offering delivers integrated business expertise with repeatable scaled technology solutions that are specifically engineered for each sector's IndustryAdvantageTM.

The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery‑focused professionals.

Qualifications

Required:

• Bachelor's degree or equivalent experience
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active Top Secret with SCI security clearance required
• 8+ years of relevant experience in military operations, operational planning, or headquarters‑level mission support.
• 5+ years of experience within a J‑code, G‑code, or similar operational staff environment.
• 2+ years experience supporting joint, interagency, combatant command, service component, or special operations planning environments.
• 1+ years experience manage and optimize operational processes, resources, and workflows in a fast‑paced, high‑visibility environment.
• 1+ years experience integrating military and civilian stakeholder requirements into operational, strategic, or program plans.
• 1+ years experience with operational analysis, mission assessment, modeling and simulation, decision‑support methodologies, and/or program performance analysis.
• Knowledge of joint planning constructs, staff processes, and planning forums such as JPGs, OPTs, and WGs, and familiarity with B2C2WG constructs.
• 1+ years experience with senior leader briefings, technical documentation, and operational status reporting.
• Ability to work effectively in a mission‑oriented environment with competing demands and evolving requirements.
• Must be able to obtain and maintain SAP eligibility, as required.
• Ability to travel 5-20%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Master's degree in National Security Strategy, Defense Analysis, Systems Engineering, Public Policy, Business Administration, or a related field.
• 10+ years of experience in operational planning, mission integration, systems engineering, or headquarters‑level defense support.
• Prior experience serving as an operations manager, task lead, or supervisory lead for operational planning, mission integration, or defense consulting support personnel.
• Experience supporting geographic combatant commands, functional combatant commands, Joint Staff, service component commands, interagency coordination, or theater campaign planning.
• Experience developing or maintaining operational pictures, mission dashboards, COPs, or decision‑support environments.
• Experience with wargaming, campaign analysis, force design, capability integration, experimentation, or related analytic methodologies.
• Knowledge of security cooperation, partner integration, and civilian‑military coordination in Pacific or similar theater environments.
• Experience supporting contract deliverables, performance reporting, and compliance in a U.S. Government or defense contractor setting.
• Professional certifications such as PMP, PgMP, INCOSE ASEP/CSEP, CAP, Lean Six Sigma Green Belt or higher, or related DoD systems engineering and program management credentials.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,325 to $188,875.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html