Project Operations Lead

Breef; United States; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Equity in a high-growth startup

Competitive benefits

Vacation policy

Remote work flexibility

Job summary

Breef, located in Denver, is seeking a Project Operations Lead to serve as the primary contact between brands and agencies. In this in-person role with remote work flexibility, you will manage communications to ensure projects progress effectively.

The ideal candidate has over 2 years of project management experience and strong communication skills. Benefits include a salary range of $70K-90K, equity, and opportunities for growth.

Qualifications

• 2+ years of project management or account services experience.
• Passion for supporting and guiding customers.
• Strong verbal and written communication skills.

Responsibilities

• Manage communications between brands and agencies.
• Coordinate project details and execute follow-ups.
• Work closely with the sales team for smooth transitions.

Skills

Project management

Excellent communication

Customer support

Familiarity with marketing landscape

Remote workplace tools

Tools

Google Suite

HubSpot

Slack

Job description

Project Operations Lead

Breef is the leading platform for brands to find their next agency. We’ve streamlined the process from start to finish, making it easy to build better marketing teams with the right agencies. Breef guarantees your brand will find the right agency in days (not months), on budget, and for your most important projects. We’re on a mission to give every brand and agency the opportunity to create great work together.

With over 50,000 brands and agencies, Breef is now the largest agency brand globally.

The Role

Breef is seeking a Project Operations Lead to join our team. You will serve as the primary point of contact between brands and agencies on the platform. This role sits at the center of the project experience — managing communications, guiding users through the agency search process, and ensuring every project moves forward effectively.

The ideal candidate has a background in project management or account services and a genuine passion for the marketing space and working with leading brands and agencies. This is a great opportunity for someone looking to make a real impact within a fast-growing startup.

Responsibilities

• Serve as the primary point of contact between brands and agencies, managing all project communications including emails, platform support, project guidance.
• Expertly communicate Breef’s process to both client and agency users, coordinating project details and executing follow-up to guide users toward closing a project.
• Work closely with the sales team to ensure a smooth handoff and transition as clients begin the agency search process.
• Partner with the product team to translate user feedback and insights into actionable product features, and support product development and testing.
• Work cross-functionally to support company and product initiatives as needed.
• Embody the mission and vision of Breef with an understanding of how and why we do what we do.

What You’ll Bring

• 2+ years of project management or account services experience within an agency, media company, or technology startup.
• Excellent verbal and written communication and customer support skills.
• Familiarity with and genuine interest in the modern marketing landscape, including how agencies work with brands.
• A passion for supporting and guiding customers to enhance their experience.
• Experience with modern remote workplace tools including Google Suite, HubSpot, Slack, calendar booking systems, and email workflow tools.

Who You Are

• Passionate about the marketing and tech space, and excited to empower brands and creatives to do their best work.
• A self-starter driven by ambition and an entrepreneurial spirit.
• Patient, highly organized, and process-driven — you thrive in a constantly changing environment and pride yourself on being adaptable and flexible.
• Looking for meaningful involvement and growth within a high-growth, fast-paced startup.

Benefits

• Salary range between $70K-90K.
• Equity in a high-growth startup.
• Competitive benefits, vacation and remote work policy.
• Opportunity for extreme growth and ownership within the organization.

The Breef HQ is located in Denver, Colorado. While part of our team is remote, this is an in‑person role with remote work flexibility.

Breef is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.